Support Board
Date/Time: Fri, 31 Oct 2025 18:53:23 +0000
Why my chart is blank?
View Count: 253
| [2025-03-01 15:49:12] |
| Incerto - Posts: 2 |
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Following the instruction of use free trial, i open: symbol-binance-BTCUSDT-historical chart, but the chart is totally blank As described above I also upload my screenshot, thx for help |
 Snipaste_2025-03-01_23-48-06.png / V - Attached On 2025-03-01 15:48:18 UTC - Size: 40.97 KB - 100 views |
| [2025-03-01 18:19:03] |
| ForgivingComputers.com - Posts: 1150 |
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Whenever a blank chart appears, the first thing to try is this: Edit>>Translate Symbols To Current Service If that doesn't work, then you might want to post your Windows Message Log. |
| [2025-03-02 23:22:56] |
| Sierra_Chart Engineering - Posts: 21270 |
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We see you are on a trial. Make sure you are using the supported symbols during a trial: Sierra Chart Trial Account Use this symbol instead: BTCUSD_PERP_BINANCE Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-03 00:33:27] |
| Sierra_Chart Engineering - Posts: 21270 |
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Restart Sierra Chart. You should be able to access this particular symbol now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-03 00:33:36
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