Support Board
Date/Time: Thu, 01 May 2025 16:36:50 +0000
Why the reload.
View Count: 156
[2025-02-25 14:53:30] |
User731023 - Posts: 148 |
I have a daily chart that is Intraday Only going back to 2/11/2016. Why? Because I want an accurate Volume Profile. (On right) After the chart loads it goes back and quickly reloads again. No big deal, just curious why it does that? Thanks in advance. |
Attachment Deleted. ![]() |
[2025-02-25 16:19:38] |
John - SC Support - Posts: 39592 |
We are not sure what exactly you are seeing. If you are referring to the white boxes that show up regarding loading data, then what you may be seeing is a box for different contracts if this is a Continuous Futures Contract chart. Also, you would see the different boxes for the data, then see a series of boxes for the Market Depth data. This is all normal. But if you are stating that the entire chart shows up then reloads, then we would need more information on exactly what you are seeing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-02-25 17:55:11] |
User731023 - Posts: 148 |
I should not have included the attachment because that might have made my query confusing. "But if you are stating that the entire chart shows up then reloads, then we would need more information on exactly what you are seeing." That is what I am talking about. After the chart loads the first time, soon as done it immediately reloads it again. Though faster the second time. |
[2025-02-25 18:17:12] |
User731023 - Posts: 148 |
Here. You can watch it. Only takes a minute or so. https://youtu.be/DOCSunl-kJI |
[2025-02-25 21:48:43] |
John - SC Support - Posts: 39592 |
That is odd. When you have this occur, and immediately after it occurs, then please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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