Login Page - Create Account

Support Board


Date/Time: Sun, 09 Feb 2025 05:03:46 +0000



Unable to connect to Rithmic propr firms

View Count: 43

[2025-02-05 08:38:00]
MitchandSoph - Posts: 33
Hi there... this seems to be a SIerra issue, as I can log in to the account from other software platfomrs (RTrader), and can log in to other non-Rithmic live accounts with Sierra OK.

Can you guys look into this ASAP please? I need to get connected for the upcoming session.
[2025-02-05 09:08:18]
Sierra_Chart Engineering - Posts: 18350
We have contacted Rithmic about this connectivity issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account