Support Board
Date/Time: Sun, 09 Feb 2025 05:03:46 +0000
Unable to connect to Rithmic propr firms
View Count: 43
[2025-02-05 08:38:00] |
MitchandSoph - Posts: 33 |
Hi there... this seems to be a SIerra issue, as I can log in to the account from other software platfomrs (RTrader), and can log in to other non-Rithmic live accounts with Sierra OK. Can you guys look into this ASAP please? I need to get connected for the upcoming session. |
[2025-02-05 09:08:18] |
Sierra_Chart Engineering - Posts: 18350 |
We have contacted Rithmic about this connectivity issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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