Support Board
Date/Time: Thu, 30 Oct 2025 12:45:25 +0000
Sierra chart realtimme
View Count: 343
| [2024-12-01 12:45:16] |
| danielkoro - Posts: 3 |
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Hello. I recently bought the integraded 11 service with real time data cme denali but in my chartbooks it still says DELAYED/REALTIME. It should be saying REALTIME only correct? For my friend its only REALTIME.
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| [2024-12-01 19:31:08] |
| Sierra_Chart Engineering - Posts: 21258 |
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Yes you will be getting real-time data. Wait until the market opens, this Sunday evening. If you are seeing delayed data let us know at that time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-01 19:31:27
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| [2024-12-02 00:40:39] |
| danielkoro - Posts: 3 |
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I dont know if im getting real time data or not but here it still says Delayed/Realtime i uploaded a screenshot. And by the way after purchaning the real time data my chartbooks are lagging VERY VERY MUCH wich was never the case before and it its not my pc.
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usd.png| [2024-12-02 14:40:02] |
| Sierra_Chart Engineering - Posts: 21258 |
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That text in the Find Symbol window does not indicate whether you are getting delayed or real-time data. You should be getting real-time data now. You can tell by looking at the data delay field which can be added to the Chart Header if it is not already there: Working With Charts: Region Data Line / Chart Header For performance issues, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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