Support Board
Date/Time: Fri, 04 Jul 2025 15:39:10 +0000
Unable to Connect to Rithmic Prop Firm
View Count: 216
| [2024-11-07 08:05:46] |
| aygh - Posts: 14 |
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I'm having trouble connecting to my Rithmic prop firm account (flexytrade). I've done this before with Apex and it went smoothly. Under Server List I dont have any options in the dropdown menu anymore. How do I fix this?
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Attachment Deleted.  Rithmic.jpg / V - Attached On 2024-11-07 08:03:14 UTC - Size: 100.43 KB - 56 views |
| [2024-11-07 15:39:54] |
| John - SC Support - Posts: 40745 |
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Refer to steps 8-10 at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-08 03:46:50] |
| aygh - Posts: 14 |
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Hello John, I was able to figure out the server. It was the first option. Now my issue is that I can't place any trade and I dont know why. I've attached my Trade Service Log Date Time Of Last Edit: 2024-11-08 03:47:06
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| [2024-11-08 14:40:00] |
| John - SC Support - Posts: 40745 |
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According to your log, you have the option for "Trade >> Trade Simulation Mode On" enabled, but you have your live account selected. Therefore the system will not put in a simulated order since the account is wrong. On the other hand, if you want to submit your order through Rithmic, then you need to turn off the option for "Trade >> Trade Simulation Mode On". Refer to the following: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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