Support Board
Date/Time: Fri, 04 Jul 2025 08:47:27 +0000
Techniqual
View Count: 215
| [2024-11-01 11:43:45] |
| User548772 - Posts: 15 |
|
Hello My status says I am not connected. I don't know why, my Internet connection is not the Problem. My Quoatboard is also blank. In the attachment with the chart you can see that I am 1 day behind. So it's not 01.11 on the chart, but 31.10. Although I should have real time data. |
 sierra.PNG / V - Attached On 2024-11-01 11:30:44 UTC - Size: 45.16 KB - 59 views sierra2.PNG / V - Attached On 2024-11-01 11:41:03 UTC - Size: 76.74 KB - 68 views |
| [2024-11-01 15:46:51] |
| Sierra_Chart Engineering - Posts: 20065 |
|
Looks like you have a connection problem to CQG. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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