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Date/Time: Sat, 07 Dec 2024 11:34:45 +0000



DOW only delayed

View Count: 92

[2024-10-07 15:40:50]
User190629 - Posts: 4
I activated services for the live DOW data - however I only receive data which are dealyed by 15 minutes
imageScreenshot Sierra Chart Activate Services 2024-10-02 181518.png / V - Attached On 2024-10-07 15:39:26 UTC - Size: 80.89 KB - 28 views
imageScreenshot DOW 2024-10-07 110931.png / V - Attached On 2024-10-07 15:39:43 UTC - Size: 20 KB - 27 views
[2024-10-07 17:02:46]
John - SC Support - Posts: 36511
You do have the "Full CME Group (CME, CBOT, COMEX, and NYMEX) for Non-Professional Trading Accounts" exchange active, but you have not yet connected to your live, funded, futures trading account in order to verify your non-professional standing. Refer to the following regarding this requirement:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Right now, your "Verified Until" date is showing as "0000-00-00". Once you connect to your live, funded, futures trading account, this date will update to 30 days in the future. You can view this date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

If you are not always connected to your live, funded, futures trading account, then refer to the following for how to connect once a month for verification:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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