Support Board
Date/Time: Sat, 07 Dec 2024 11:34:45 +0000
DOW only delayed
View Count: 92
[2024-10-07 15:40:50] |
User190629 - Posts: 4 |
I activated services for the live DOW data - however I only receive data which are dealyed by 15 minutes
|
Screenshot Sierra Chart Activate Services 2024-10-02 181518.png / V - Attached On 2024-10-07 15:39:26 UTC - Size: 80.89 KB - 28 views Screenshot DOW 2024-10-07 110931.png / V - Attached On 2024-10-07 15:39:43 UTC - Size: 20 KB - 27 views |
[2024-10-07 17:02:46] |
John - SC Support - Posts: 36511 |
You do have the "Full CME Group (CME, CBOT, COMEX, and NYMEX) for Non-Professional Trading Accounts" exchange active, but you have not yet connected to your live, funded, futures trading account in order to verify your non-professional standing. Refer to the following regarding this requirement: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Right now, your "Verified Until" date is showing as "0000-00-00". Once you connect to your live, funded, futures trading account, this date will update to 30 days in the future. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you are not always connected to your live, funded, futures trading account, then refer to the following for how to connect once a month for verification: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: