Support Board
Date/Time: Wed, 15 Oct 2025 22:52:49 +0000
data access
View Count: 895
| [2025-09-09 17:46:25] |
| epinay197 - Posts: 52 |
|
Hi, I would like to have access to NDX data, I know that you don't provide them with. Do you know please an alternative? Many thanks |
| [2025-09-09 18:00:42] |
| John - SC Support - Posts: 42402 |
|
Check with DTN, with whom we have connectivity. Refer to the following: DTN IQ Feed Data Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-09 19:51:43] |
| epinay197 - Posts: 52 |
|
Many thanks Definitely not the same cost structure. Considering I am appreciative of all you are offering, moving to IQFeed only for NDX would not make sense Thanks anyway for the recommendation |
| [2025-09-14 07:09:59] |
| epinay197 - Posts: 52 |
|
what about reconstructing the NDX with custom symbols function? it should behave the same way isn´t it? for the moment I am having an error message from Sierra Chart, I don´t know it if it related to the number of symbols I am adding? {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS}
|
| [2025-09-15 14:36:52] |
| John - SC Support - Posts: 42402 |
|
What is the error message?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-15 15:40:33] |
| epinay197 - Posts: 52 |
|
2025-09-15 10:32:55.403 | Path and filename for Intraday data file to long. File not opened. * 2025-09-15 10:32:55.403 | Intraday chart data file opened for {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS} 2025-09-15 10:32:55.403 | HD Request # 202 | Enabling Intraday chart updating for symbol. 2025-09-15 10:32:55.403 | 2025-09-15 10:32:55.403 | No download requests in the queue to start downloads for. 2025-09-15 10:34:15.481 | Error creating Intraday data file: D:\Sierra Chart\Data\{NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS}.scid * 2025-09-15 10:34:15.481 | {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS} [CBV-D][FSE] 240 Min #9 | Failed to get dates from Intraday data file. Failed to open the file D:\Sierra Chart\Data\{NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS}.scid for reading. File error: Windows error code 3: The system cannot find the path specified. Intraday data file does not exist. File: D:\Sierra Chart\Data\{NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS}.scid * 2025-09-15 10:34:34.849 | Failed to open the file D:\Sierra Chart\Data\{NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS}.scid for editing. Error: File error: Windows error code 3: The system cannot find the path specified. * 2025-09-15 10:34:35.002 | Skipping historical Intraday data download for {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS} because Download Historical Data For Formula Symbol is disabled in the symbol settings. 2025-09-15 10:34:35.002 | Historical data download ID 207 not found when removing ID from outstanding request set. 2025-09-15 10:34:35.002 | Real-time Intraday chart data file updates started for {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS} 2025-09-15 10:34:35.002 | Path and filename for Intraday data file to long. File not opened. * 2025-09-15 10:34:35.002 | Intraday chart data file opened for {NVDA}+{MSFT}+{AAPL}+{AMZN}+{META}+{AVGO}+{GOOGL}+{GOOG}+{TSLA}+{NFLX}+{COST}+{PLTR}+{ASML}+{TMUS}+{CSCO}+{AMD}+{AZN}+{LIN}+{APP}+{PEP}+{SHOP}+{INTU}+{PDD}+{BKNG}+{MU}+{QCOM}+{TXN}+{ISRG}+{ARM}+{AMGN}+{ADBE}+{LRCX}+{GILD}+{HON}+{AMAT}+{PANW}+{KLAC}+{CMCSA}+{ADI}+{ADP}+{MELI}+{INTC}+{DASH}+{CRWD}+{VRTX}+{CEG}+{MSTR}+{CDNS}+{SBUX}+{ORLY}+{CTAS}+{MDLZ}+{SNPS}+{TRI}+{ABNB}+{MAR}+{ADSK}+{PYPL}+{MNST}+{FTNT}+{CSX}+{WDAY}+{AXON}+{REGN}+{AEP}+{MRVL}+{NXPI}+{ROP}+{FAST}+{PCAR}+{IDXX}+{PAYX}+{ROST}+{DDOG}+{CPRT}+{WBD}+{TEAM}+{BKR}+{TTWO}+{ZS}+{EXC}+{XEL}+{EA}+{CCEP}+{FANG}+{KDP}+{CSGP}+{VRSK}+{CHTR}+{MCHP}+{GEHC}+{CTSH}+{KHC}+{ODFL}+{DXCM}+{TTD}+{CDW}+{BIIB}+{ON}+{LULU}+{GFS} |
| [2025-09-15 15:54:23] |
| John - SC Support - Posts: 42402 |
|
The length of the symbol is too long for the operating system, so it can not create the file. This was resolved in a recent release where you can now specify the "Symbol" as anything you want and then enter the actual custom calculated symbol setup in the "Formula Symbol" field. Refer to steps 6 and 8 at the following link: Custom Calculated Symbols: Instructions To update to the latest release, follow these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-15 17:47:34] |
| epinay197 - Posts: 52 |
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thanks, perfectly working
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| [2025-10-15 19:46:22] |
| epinay197 - Posts: 52 |
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Hi, would it be possible please to draw for example a rectangle on QQQ chart and see it simultaneously converted at the right place on a NQ chart? I want the drawing to appear automatically knowing that there is approx a multiplier of 40 between both assets, many thanks
|
| [2025-10-15 20:44:56] |
| John - SC Support - Posts: 42402 |
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There is not a way to do this. When you copy a drawing to another chart, it done using the Times and Prices of the source chart. There is no support for modifying those values on the destination chart. You could do this using a Custom Study. Refer to the following: Using Drawing Tools From an Advanced Custom Study For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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