Support Board
Date/Time: Fri, 13 Nov 2026 16:09:22 +0000
Temporarly pause data feed during my vacation time
View Count: 1688
| [2025-12-28 22:48:02] |
| Sierra_Chart Engineering - Posts: 25421 |
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You need to install another installation of Sierra Chart to use with Teton order routing: Using Multiple Data and Trading Services at the Same Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-11-12 19:36:35] |
| User205052 - Posts: 60 |
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Hi, Sierra Chart DOM and charts, Streaming data not populating or not working for I have an account with prop firm Bulenox settings in sierra chart is: File: Data/ Trade Service Settings; Selections: Selected Server: Rithmic Direct -DTC (trading) Server List; Rithmic Paper Trading-Chicago area-Aggregated Trading username: BX107206 Trading password: ----- these are my settings for prop firm BULENOX same settings worked good about a month back I renewed their service, now it is not working Is it possible to resolve this situation. Thanks Rajkumar |
 1a-sierra chart dom-Screenshot 2026-11-11 131430.png / V - Attached On 2026-11-12 19:32:54 UTC - Size: 82.89 KB - 5 views 1-sierra chart dom-Screenshot 2026-11-11 131430.png / V - Attached On 2026-11-12 19:33:09 UTC - Size: 88.23 KB - 5 views |
| [2026-11-12 20:43:40] |
| John - SC Support - Posts: 48524 |
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You do not have the "Market Data" and "Historical Data" Username/Password filled out on the "Data/Trade Service Settings" window. You are also not setup to get any data from our Denali Exchange Data Feed. Therefore, you are specifying that you do not want any data. If you want to get your data from Rithmic, you need to fill in those fields with the same information as the "Trading" Username/Password. If you want to get your data from our Denali Exchange Data Feed, then you need to activate the exchange(s) at the following link for which you want real-time CME Group data: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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