Support Board
Date/Time: Fri, 13 Nov 2026 16:15:11 +0000
Post From: Temporarly pause data feed during my vacation time
| [2026-11-12 20:43:40] |
| John - SC Support - Posts: 48525 |
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You do not have the "Market Data" and "Historical Data" Username/Password filled out on the "Data/Trade Service Settings" window. You are also not setup to get any data from our Denali Exchange Data Feed. Therefore, you are specifying that you do not want any data. If you want to get your data from Rithmic, you need to fill in those fields with the same information as the "Trading" Username/Password. If you want to get your data from our Denali Exchange Data Feed, then you need to activate the exchange(s) at the following link for which you want real-time CME Group data: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |