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Date/Time: Mon, 06 May 2024 15:19:34 +0000



CTS T4 Trading Platform Service failed downloads

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[2014-08-20 19:50:06]
User57562 - Posts: 98
Upgraded SC demo to one month paid.
FX thru CADILS worked on your feed.
Followed http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions
and log says "No contract months found for symbol..." for either new or prior symbols.
imageNoData=8-20-2014 1.28.41 PM.jpg / V - Attached On 2014-08-20 19:48:53 UTC - Size: 972.08 KB - 441 views
[2014-08-20 20:05:01]
Sierra Chart Engineering - Posts: 104368
None of the symbols you shown that image are valid CTS T4 symbols. They will not work when using CTS. You can find the CTS symbols through File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-20 20:15:45]
User57562 - Posts: 98
Oops. Can you give simple explanation for why brokers and feeds differ so much on syms?
And is there an easy way to export syms from FS to text or *.symbolList file?
Now I screen capture, OCR, edit, and it is TEDIOUS. But the resulting list lets me scan
thru charts quickly.
Date Time Of Last Edit: 2014-08-20 20:21:02
[2014-08-20 20:23:31]
Sierra Chart Engineering - Posts: 104368
No, we cannot provide an explanation. What would we say?

The symbols in the Find Symbol window exist in GlobalSymbolSettings.XML file in the Sierra Chart folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-20 20:54:14]
User57562 - Posts: 98
Unfortunately, that .xml only shows the group seed from which the full symbols are constructed. Any other suggestions? This OCR method is rough.
[2014-08-20 21:13:56]
Sierra Chart Engineering - Posts: 104368
There really is not a way to export symbols from the Find Symbol window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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