Login Page - Create Account

Support Board


Date/Time: Mon, 17 Jun 2024 06:52:10 +0000



MNQ symbol Data missing

View Count: 107

[2024-05-23 18:04:25]
User301641 - Posts: 12
I am missing data for MNQ symbol data from 24th April to today. I have tried Edit - Delete and Download several times but it's still same.
imageMissing data MNQ.jpg / V - Attached On 2024-05-23 18:03:30 UTC - Size: 53.48 KB - 24 views
Attachment Deleted.
[2024-05-23 19:25:07]
John - SC Support - Posts: 32379
Please make sure you are following these instructions to download the data for a Continuous Futures Contract:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-23 19:49:30]
User301641 - Posts: 12
I had tried each step in that link. I have again followed the steps but the problem is getting worse. Now I don't have data from 11-MArch to today. Screenshot enclosed.
imageMissing data MNQ_2.jpg / V - Attached On 2024-05-23 19:49:23 UTC - Size: 57.46 KB - 26 views
[2024-05-23 20:14:50]
Sierra_Chart Engineering - Posts: 14941
Follow the instructions here to improve the download performance in case there are download failures:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

And then re-download the data again for both the March and June contract months:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account