Login Page - Create Account

Support Board


Date/Time: Fri, 19 Jul 2024 18:59:53 +0000



Delayed data

View Count: 137

[2024-05-16 15:34:45]
User710829 - Posts: 16
I have successfully connected Interactive brokers to SC. My only problem is the data is Delayed. Would this only be the case if there is connection issue, or is there anything I can do to make an activation of sorts on SC to have live data. I have the proper package on the IB side to have live data, and i am fully connected so I don't understands this.
[2024-05-16 16:02:52]
John - SC Support - Posts: 33159
What is one symbol for which you are having an issue?

Also, please get us an image of your chart for that symbol by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-21 14:55:57]
User710829 - Posts: 16
Having an issue with all symbols.
Attachment Deleted.
imageimage.jpg / V - Attached On 2024-05-21 14:55:32 UTC - Size: 2.59 MB - 42 views
[2024-05-21 15:07:44]
John - SC Support - Posts: 33159
You need to enter the symbol as Interactive Brokers wants it. When you enter just the standard symbol (e.g. SPY) then you are going to get the Delayed Streaming Data from our U.S. Equities Consolidated Tape exchange. Refer to the following for the information we have on how to format the stock symbols for Interactive Brokers:
Interactive Brokers Symbols: Stock Format
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account