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Date/Time: Sat, 22 Jun 2024 05:56:31 +0000



data connection is intermittent during market open

View Count: 78

[2024-04-25 13:58:41]
greenugly - Posts: 4
Problem has persisted for the whole week, unable to recieve real time prices
system keeps having to download historical data
internet working fine on other programs. no webpages open, just sierracharts and discord.
please advise.

thanks
imagedata lag.png / V - Attached On 2024-04-25 13:57:51 UTC - Size: 33.04 KB - 20 views
imagemsg log.png / V - Attached On 2024-04-25 13:58:05 UTC - Size: 43.22 KB - 19 views
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[2024-04-25 15:11:03]
John - SC Support - Posts: 32515
You are having an Internet connectivity issue. Refer to:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds

Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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