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Date/Time: Sun, 05 May 2024 11:30:38 +0000



Problem with login to CQG

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[2024-04-18 10:45:16]
User106092 - Posts: 5
Recently I have problem with login to CQG data. I get server message: Username or password is incorrect. Both are same as I've used before. AMP says it's problem with denali data. Can you confirm?. Btw. I dont have any problems with connecting Denali and Rhitmic on another acc
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[2024-04-18 13:01:01]
Sierra_Chart Engineering - Posts: 14230
Refer to 5 here:
CQG Trading Platform Service: Common Error Messages

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To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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