Support Board
Date/Time: Wed, 29 Oct 2025 23:02:48 +0000
Problem with first connection
View Count: 319
| [2024-04-08 20:18:03] |
| User254184 - Posts: 2 |
|
Hi, today I applied for my first Apex account. I got my ryhtmic login and password, the account is activated and accessible via r trader pro. However, when I try to connect to the account via SierraChart, I get a connection error. Here are some screenshots of the error messages. I've tried several times throughout the day, disconnecting and reconnecting, but I still have the same problem. |
 image_2024-04-08_221349892.png / V - Attached On 2024-04-08 20:13:51 UTC - Size: 5.95 KB - 96 views image_2024-04-08_221424560.png / V - Attached On 2024-04-08 20:14:24 UTC - Size: 59.72 KB - 104 views image_2024-04-08_221533708.png / V - Attached On 2024-04-08 20:15:33 UTC - Size: 10.36 KB - 92 views |
| [2024-04-08 22:44:15] |
| John - SC Support - Posts: 42648 |
|
Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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