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Date/Time: Tue, 21 May 2024 11:54:15 +0000



Post From: Problem with first connection

[2024-04-08 20:18:03]
User254184 - Posts: 2
Hi, today I applied for my first Apex account.
I got my ryhtmic login and password, the account is activated and accessible via r trader pro.
However, when I try to connect to the account via SierraChart, I get a connection error.
Here are some screenshots of the error messages.

I've tried several times throughout the day, disconnecting and reconnecting, but I still have the same problem.
imageimage_2024-04-08_221349892.png / V - Attached On 2024-04-08 20:13:51 UTC - Size: 5.95 KB - 28 views
imageimage_2024-04-08_221424560.png / V - Attached On 2024-04-08 20:14:24 UTC - Size: 59.72 KB - 24 views
imageimage_2024-04-08_221533708.png / V - Attached On 2024-04-08 20:15:33 UTC - Size: 10.36 KB - 24 views