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Date/Time: Sat, 13 Apr 2024 09:09:13 +0000



[Locked] - price action

View Count: 92

[2024-04-03 14:34:26]
User757743 - Posts: 9
I downloaded the new version of Sierra charts and I'm still not able to receive price action. my quote board is showing the correct number of traders that's the only thing that changed.
[2024-04-03 17:02:36]
John - SC Support - Posts: 30833
What is the symbol of the chart?

Please get us the Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-03 17:37:58]
User757743 - Posts: 9
ESH25-CME
[2024-04-03 20:03:01]
User757743 - Posts: 9
https://www.sierrachart.com/image.php?Image=1712174567843.png
[2024-04-03 21:10:54]
John - SC Support - Posts: 30833
This has been responded to in the following thread:
price action

Please only continue to use that thread. Please do not post more than once for an issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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