Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 09:49:42 +0000



V.971 and Transact

View Count: 2768

[2013-05-06 15:30:54]
Carl71 - Posts: 125
Just installed V971
Prices on SC DOM update more slowly than TransAct Dom
So I've downgraded to V969 and works perfectly in line with the Transact Dom
What's the issue?

Date Time Of Last Edit: 2013-05-06 15:33:09
[2013-05-06 23:48:55]
Sierra Chart Engineering - Posts: 104368
In the next release you will see this option in Global Settings >> Data/Trade Service Settings for TransAct:
UpdateMarketDepthOnlyOnTrades

You will want to disable it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-07 14:05:01]
Carl71 - Posts: 125
Take a look at this brief video that I have attached
V971 SC DOM lags about 30 seconds
Please see when the price of 1618.75 is hit by TA DOM and when is hit by sc DOM
Back to V969
Date Time Of Last Edit: 2013-05-07 14:13:39
attachmentSC DOM LAGS.avi - Attached On 2013-05-07 14:13:30 UTC - Size: 12.54 MB - 578 views
[2013-05-07 16:09:37]
Sierra Chart Engineering - Posts: 104368
This is something we do not have control over. This is based upon the data feed itself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-07 16:09:56
[2013-05-07 16:47:24]
Sierra Chart Engineering - Posts: 104368
In the past, do you know if you were using a UDP connection to TransAct from within Sierra Chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-07 17:00:38]
Carl71 - Posts: 125
Yes UDP connection

In v971 there is no choice from UDP to TCP
I think V971 uses TCP and it's very bad
Can you confirm this?

Please allow us to use UDP, otherwise I will use always V969 (the last version with a choice of Pricing protocol mode)
I can't trade with 30 seconds of lag

Please see the video

Date Time Of Last Edit: 2013-05-07 18:30:25
[2013-05-07 18:31:24]
Carl71 - Posts: 125
Yes UDP

Please restore the UDP connection
Date Time Of Last Edit: 2013-05-07 18:33:49
[2013-05-08 07:12:21]
Carl71 - Posts: 125
SC can you reply on this?
[2013-05-08 07:38:44]
Sierra Chart Engineering - Posts: 104368
We should have a new release out later this evening with the UDP and TDP option.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-08 07:57:15]
Carl71 - Posts: 125
Thank You

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account