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Date/Time: Mon, 29 Apr 2024 06:25:29 +0000



probleme flux

View Count: 66

[2024-03-25 18:30:18]
User400748 - Posts: 1
Bonjour, je me connecte sur mon compte sierra mais je n'ai plus les flux , je suis sur mon compte de démo, que fut il faire ?
merci
[2024-03-25 18:30:47]
John - SC Support - Posts: 31159
From Google Translate:
Hello, I connect to my Sierra account but I no longer have the feeds, I am on my demo account, what should I do?
THANKS

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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