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Date/Time: Sun, 28 Apr 2024 21:22:18 +0000



Can't acess MBO Data on DOM

View Count: 83

[2024-03-25 15:30:43]
User600819 - Posts: 43
Hi - I've upgraded to Service 12, but I can't access Bid/Ask Market Order Data.

Thanks
[2024-03-25 20:18:55]
John - SC Support - Posts: 31159
The main thing we want to point out is that the only exchange that you have active that includes Market Depth is the "CME E-Mini for Professionals", so you will only have Market Depth (and also MBO information) for those symbols that are part of the CME E-Mini.

If you are using a symbol for the CME E-Mini and still having an issue with the MBO data, then make sure you have gone through the Setup Instructions at the following link:
Market By Order Data: Step-by-Step Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-25 20:48:17]
User600819 - Posts: 43
Thanks got it!

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