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Date/Time: Fri, 03 May 2024 01:24:59 +0000



[Programming Help] - Delayed data after purchasing Denali data package

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[2024-03-19 00:50:20]
vtxineacc - Posts: 1
Hi Sierra

Due to the recent disconnect with IBKR I have now purchased the Denali data feed package for the NASDAQ totalview stocks.
My exchange services are ticked as well as my realtime and non professional user agreements. I am on the 11 integrated advanced service package.
On the software in my data/trade service settings, SC data - all services is selected and the allow support for sierra chart data feeds is also selected yes.
But still when I open any of the selected stocks I get, "SPY-NQTV[M] 1 min #1 ect ect ect (delayed)".

I have no clue what I have missed, would appreciate the help.
Thanks
[2024-03-19 05:11:43]
Sierra_Chart Engineering - Posts: 14188
The delayed data indication may show in the evening because there is infrequent trading.

Everything looks fine with your Sierra Chart account for real-time TotalView data.

Let us know if you see an issue in the morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-03-19 05:11:51

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