Support Board

Date/Time: Thu, 02 May 2024 17:23:19 +0000

Post From: Delayed data after purchasing Denali data package

[2024-03-19 00:50:20] Link To Thread - Link To Post [Go To First Post]
vtxineacc - Posts: 1
Hi Sierra Due to the recent disconnect with IBKR I have now purchased the Denali data feed package for the NASDAQ totalview stocks. My exchange services are ticked as well as my realtime and non professional user agreements. I am on the 11 integrated advanced service package. On the software in my data/trade service settings, SC data - all services is selected and the allow support for sierra chart data feeds is also selected yes. But still when I open any of the selected stocks I get, "SPY-NQTV[M] 1 min #1 ect ect ect (delayed)". I have no clue what I have missed, would appreciate the help. Thanks