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Support Board

Date/Time: Thu, 02 May 2024 14:41:26 +0000

How to Post a Message for Support

Data Issue

View Count: 183

[2024-03-14 20:33:07] #1 [Go To First Post]
User410162 - Posts: 3
My data has stopped and no orders are showing on DOM etc. I haven't changed any settings, i haven't done anything different than usual and was working until mid morning. Chart only updates if I disconnect-reconnect. Please help.


DOM.PNG / V - Attached On 2024-03-14 20:32:55 UTC - Size: 31 KB - 32 views

[2024-03-14 20:33:32] #2 [Go To First Post]
John - SC Support - Posts: 31293
Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about one symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-14 21:43:01] #3 [Go To First Post]
User410162 - Posts: 3
2024-03-14 21:37:36.646 \| Software version: 2576 64-bit 2024-03-14 21:37:36.646 \| Primary Thread ID: 20720 2024-03-14 21:37:36.646 \| Usage end date: 2024-08-12 2024-03-14 21:37:36.646 \| Enabled for: Advanced Features 2. 2024-03-14 21:37:36.646 \| Enabled for: Sierra Chart Historical Data Service. 2024-03-14 21:37:36.646 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-03-14 21:37:36.646 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-03-14 21:37:36.646 \| Current selected Data/Trading service: SC Data - All Services 2024-03-14 21:37:36.646 \| Custom symbol settings values: enabled 2024-03-14 21:37:36.646 \| Chart Update Interval: 400 2024-03-14 21:37:36.646 \| Intraday Data Storage Time Unit: 1 2024-03-14 21:37:36.646 \| Time Zone: +00:00:00 (UTC+00) 2024-03-14 21:37:36.646 \| 2024-03-14 21:37:36 Local computer time in UTC 2024-03-14 21:37:36.646 \| 2024-03-14 21:37:36 Local computer time in SC Time Zone 2024-03-14 21:37:36.646 \| 2024-03-14 21:20:47 Server time in UTC 2024-03-14 21:37:36.646 \| Local computer UTC time and Server UTC time difference: 1 seconds. 2024-03-14 21:37:36.646 \| Program path: C:\SierraChart\ 2024-03-14 21:37:36.646 \| Data Files path: C:\SierraChart\Data\ 2024-03-14 21:37:36.646 \| OS Version Number: 10.0 2024-03-14 21:37:36.646 \| Locale Setting: C 2024-03-14 21:37:36.647 \| DLLs: UserContributedStudies_64.dll 2024-03-14 21:37:36.647 \| Allowed protected custom studies: 2024-03-14 21:37:36.647 \| Crash reporter started: true 2024-03-14 21:37:36.647 \| 2024-03-14 21:37:37.384 \| Delayed Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-03-14 21:37:37.384 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:37.384 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:37.384 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.188. 2024-03-14 21:37:37.595 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:37.595 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:37.595 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:37.812 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:37.812 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Failed connections: 369 2024-03-14 21:37:38.031 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:38.032 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:38.032 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:38.032 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:38.032 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:38.241 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:38.241 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:40.038 \| Delayed Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-03-14 21:37:40.039 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:40.039 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:40.039 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.188. 2024-03-14 21:37:40.245 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:40.245 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:40.245 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:40.472 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:40.472 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Failed connections: 370 2024-03-14 21:37:40.691 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:40.692 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:40.692 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:40.692 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:40.692 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:40.897 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:40.897 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:42.697 \| Delayed Data Feed \| Connecting to the server ds23-2.sierracharts.com. Port 10043 2024-03-14 21:37:42.699 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:42.699 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:42.699 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.184. 2024-03-14 21:37:42.904 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:42.904 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:42.904 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:43.140 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:43.140 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Failed connections: 371 2024-03-14 21:37:43.359 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:43.360 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:43.360 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:43.360 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:43.360 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:43.565 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:43.565 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:45.357 \| Delayed Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10043 2024-03-14 21:37:45.358 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:45.359 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:45.359 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.187. 2024-03-14 21:37:45.565 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:45.565 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:45.566 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:45.791 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:45.791 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Failed connections: 372 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:46.012 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:46.012 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:46.012 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:46.218 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:46.218 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:48.013 \| Delayed Data Feed \| Connecting to the server ds26.sierracharts.com. Port 10043 2024-03-14 21:37:48.014 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:48.014 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:48.014 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.197. 2024-03-14 21:37:48.224 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:48.224 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:48.224 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:48.506 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:48.506 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Failed connections: 373 2024-03-14 21:37:48.753 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:48.754 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:48.754 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:48.754 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:48.754 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:48.973 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:48.973 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:50.763 \| Delayed Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10043 2024-03-14 21:37:50.763 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:50.764 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:50.764 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.187. 2024-03-14 21:37:50.970 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:50.970 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:50.970 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:51.182 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:51.182 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Failed connections: 374 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:51.416 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:51.416 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:51.416 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:51.622 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:51.622 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:53.410 \| Delayed Data Feed \| Connecting to the server ds27.sierracharts.com. Port 10043 2024-03-14 21:37:53.411 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:53.411 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:53.411 \| DTC Client socket (1) \| Connecting to IP: 38.142.127.146. 2024-03-14 21:37:53.623 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:53.623 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:53.623 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:53.854 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:53.854 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:54.073 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:54.073 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:54.073 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:54.073 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:54.073 \| Delayed Data Feed \| Failed connections: 375 2024-03-14 21:37:54.074 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:54.075 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:54.075 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:54.075 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:54.075 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:54.286 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:54.286 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:56.066 \| Delayed Data Feed \| Connecting to the server ds13.sierracharts.com. Port 10043 2024-03-14 21:37:56.066 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:56.066 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:56.066 \| DTC Client socket (1) \| Connecting to IP: 38.142.170.155. 2024-03-14 21:37:56.276 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:56.276 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:56.276 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:56.646 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:56.646 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Failed connections: 376 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:56.890 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:56.890 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:56.890 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:57.111 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:57.111 \| DTC Client socket (1) \| Closed. 2024-03-14 21:37:58.891 \| Delayed Data Feed \| Connecting to the server ds23.sierracharts.com. Port 10043 2024-03-14 21:37:58.892 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:37:58.892 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:37:58.892 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.183. 2024-03-14 21:37:59.099 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:37:59.099 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:37:59.099 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:37:59.312 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:37:59.312 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Failed connections: 377 2024-03-14 21:37:59.531 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:37:59.532 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:37:59.532 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:37:59.532 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:37:59.532 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:37:59.743 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:37:59.743 \| DTC Client socket (1) \| Closed. 2024-03-14 21:38:01.518 \| Delayed Data Feed \| Connecting to the server ds26-2.sierracharts.com. Port 10043 2024-03-14 21:38:01.519 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:38:01.519 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:38:01.519 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.198. 2024-03-14 21:38:01.728 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:38:01.728 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:38:01.728 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:38:02.229 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:38:02.229 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Failed connections: 378 2024-03-14 21:38:02.696 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:38:02.697 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:38:02.697 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:38:02.697 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:38:02.697 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:38:02.946 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:38:02.947 \| DTC Client socket (1) \| Closed. 2024-03-14 21:38:04.715 \| Delayed Data Feed \| Connecting to the server ds32.sierracharts.com. Port 10043 2024-03-14 21:38:04.716 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:38:04.716 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:38:04.716 \| DTC Client socket (1) \| Connecting to IP: 38.120.62.83. 2024-03-14 21:38:04.944 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:38:04.944 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:38:04.944 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:38:05.219 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:38:05.219 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Failed connections: 379 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:38:05.454 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:38:05.454 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:38:05.454 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:38:05.681 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:38:05.681 \| DTC Client socket (1) \| Closed. 2024-03-14 21:38:07.451 \| Delayed Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-03-14 21:38:07.451 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:38:07.451 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:38:07.451 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.188. 2024-03-14 21:38:07.661 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:38:07.661 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:38:07.661 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:38:07.875 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:38:07.875 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Failed connections: 380 2024-03-14 21:38:08.095 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:38:08.096 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:38:08.096 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:38:08.096 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:38:08.096 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:38:08.305 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:38:08.305 \| DTC Client socket (1) \| Closed. seconds. 2024-03-14 21:40:52.532 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:40:52.741 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:40:52.741 \| DTC Client socket (1) \| Closed. 2024-03-14 21:40:54.535 \| Delayed Data Feed \| Connecting to the server ds26.sierracharts.com. Port 10043 2024-03-14 21:40:54.536 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:40:54.536 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:40:54.536 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.197. 2024-03-14 21:40:54.746 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:40:54.746 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:40:54.746 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:40:55.188 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:40:55.188 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Failed connections: 438 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:40:55.547 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:40:55.547 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:40:55.547 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:40:55.762 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:40:55.762 \| DTC Client socket (1) \| Closed. 2024-03-14 21:40:57.534 \| Delayed Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10043 2024-03-14 21:40:57.535 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:40:57.535 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:40:57.535 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.187. 2024-03-14 21:40:57.745 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:40:57.745 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:40:57.745 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:40:57.972 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:40:57.972 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Failed connections: 439 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:40:58.191 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:40:58.191 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:40:58.191 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:40:58.401 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:40:58.401 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:00.204 \| Delayed Data Feed \| Connecting to the server ds27.sierracharts.com. Port 10043 2024-03-14 21:41:00.205 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:00.205 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:00.205 \| DTC Client socket (1) \| Connecting to IP: 38.142.127.146. 2024-03-14 21:41:00.411 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:00.411 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:00.412 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:00.645 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:00.645 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Failed connections: 440 2024-03-14 21:41:00.862 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:00.863 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:00.863 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:00.863 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:00.863 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:01.069 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:01.069 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:02.864 \| Delayed Data Feed \| Connecting to the server ds13.sierracharts.com. Port 10043 2024-03-14 21:41:02.864 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:02.865 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:02.865 \| DTC Client socket (1) \| Connecting to IP: 38.142.170.155. 2024-03-14 21:41:03.075 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:03.075 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:03.075 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:03.368 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:03.368 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Failed connections: 441 2024-03-14 21:41:03.581 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:03.582 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:03.582 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:03.582 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:03.582 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:03.804 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:03.804 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:05.588 \| Delayed Data Feed \| Connecting to the server ds23.sierracharts.com. Port 10043 2024-03-14 21:41:05.588 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:05.588 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:05.588 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.183. 2024-03-14 21:41:05.798 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:05.798 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:05.798 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:06.026 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:06.026 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Failed connections: 442 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:06.240 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:06.241 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:06.449 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:06.450 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:08.252 \| Delayed Data Feed \| Connecting to the server ds26-2.sierracharts.com. Port 10043 2024-03-14 21:41:08.252 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:08.252 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:08.252 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.198. 2024-03-14 21:41:08.459 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:08.459 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:08.459 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:09.133 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:09.133 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Failed connections: 443 2024-03-14 21:41:09.380 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:09.381 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:09.381 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:09.381 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:09.381 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:09.586 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:09.586 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:11.387 \| Delayed Data Feed \| Connecting to the server ds32.sierracharts.com. Port 10043 2024-03-14 21:41:11.388 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:11.388 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:11.388 \| DTC Client socket (1) \| Connecting to IP: 38.120.62.83. 2024-03-14 21:41:11.615 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:11.615 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:11.615 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:11.899 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:11.899 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Failed connections: 444 2024-03-14 21:41:12.132 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:12.133 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:12.133 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:12.133 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:12.133 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:12.359 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:12.359 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:14.140 \| Delayed Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-03-14 21:41:14.141 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:14.141 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:14.141 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.188. 2024-03-14 21:41:14.351 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:14.351 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:14.352 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:14.566 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:14.566 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Failed connections: 445 2024-03-14 21:41:14.785 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:14.786 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:14.786 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:14.786 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:14.786 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:14.995 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:14.995 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:16.792 \| Delayed Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-03-14 21:41:16.793 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:16.793 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:16.793 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.188. 2024-03-14 21:41:17.003 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:17.003 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:17.003 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:17.227 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:17.227 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Failed connections: 446 2024-03-14 21:41:17.445 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:17.446 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:17.446 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:17.446 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:17.446 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:17.655 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:17.655 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:19.448 \| Delayed Data Feed \| Connecting to the server ds23-2.sierracharts.com. Port 10043 2024-03-14 21:41:19.448 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:19.449 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:19.449 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.184. 2024-03-14 21:41:19.658 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:19.658 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:19.658 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:19.907 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:19.907 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Failed connections: 447 2024-03-14 21:41:20.125 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:20.126 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:20.126 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:20.126 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:20.126 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:20.335 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:20.335 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:22.122 \| Delayed Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10043 2024-03-14 21:41:22.148 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:22.148 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:22.148 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.187. 2024-03-14 21:41:22.355 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:22.355 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:22.355 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:22.589 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:22.589 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Failed connections: 448 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:22.810 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:22.810 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:22.810 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:23.016 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:23.016 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:24.807 \| Delayed Data Feed \| Connecting to the server ds26.sierracharts.com. Port 10043 2024-03-14 21:41:24.807 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:24.808 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:24.808 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.197. 2024-03-14 21:41:25.016 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:25.016 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:25.016 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:25.635 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:25.635 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Logon error received from server: Invalid login data. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Failed connections: 449 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:25.870 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:25.870 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:25.870 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:26.087 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:26.087 \| DTC Client socket (1) \| Closed. 2024-03-14 21:41:27.869 \| Delayed Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10043 2024-03-14 21:41:27.870 \| DTC Client socket (1) \| Creating socket. 2024-03-14 21:41:27.870 \| DTC Client socket (1) \| New receive buffer size: 0 2024-03-14 21:41:27.870 \| DTC Client socket (1) \| Connecting to IP: 38.103.112.187. 2024-03-14 21:41:28.080 \| Delayed Data Feed \| Network connection to server complete. 2024-03-14 21:41:28.080 \| Delayed Data Feed \| Starting socket receive thread. 2024-03-14 21:41:28.080 \| Delayed Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-03-14 21:41:28.316 \| Delayed Data Feed \| Setting DTC encoding to Binary VLS 2024-03-14 21:41:28.316 \| Delayed Data Feed \| Sending logon request message. 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Received logon response. 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Server Name: RealTimeServer. 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Failed connections: 450 2024-03-14 21:41:28.535 \| Delayed Data Feed \| Waiting for socket receive thread to end 2024-03-14 21:41:28.536 \| DTC Client socket (1) \| CloseSocket call. 2024-03-14 21:41:28.536 \| Delayed Data Feed \| Disconnected from the server. 2024-03-14 21:41:28.536 \| Delayed Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. 2024-03-14 21:41:28.536 \| DTC Client socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-14 21:41:28.745 \| DTC Client socket (1) \| Socket gracefully closed by remote side. 2024-03-14 21:41:28.745 \| DTC Client socket (1) \| Closed. Date Time Of Last Edit: 2024-03-15 03:33:03

[2024-03-15 03:32:41] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14176
To resolve this problem: 2024-03-14 21:41:06.240 \| Delayed Data Feed \| Logon error received from server: Invalid login data. You need to update Sierra Chart to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-15 03:33:29

[2024-03-15 04:36:51] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14176
To resolve this update to version 2615: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-15 20:36:05] #6 [Go To First Post]
User410162 - Posts: 3
HI, SINCE DOWNLOADING THE NEW VERSION MY CROSSHAIR VALUES ARE BLACKED OUT. SEE ATTACHED. PLEASE HELP AS WITHOUT KNOWING LEVELS ITS IMPOSSIBLE TO TRADE. I HAVE SEARCHED AND FOUND TO SHOW Y VALUE AND TIME BOXES SET TO YES WHICH I DO BUT THEY ARE STILL BLACKED OUT. THANKS.


Cross Hair.PNG / V - Attached On 2024-03-15 20:35:54 UTC - Size: 11.51 KB - 24 views

[2024-03-16 08:42:01] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 14176
Refer to the version notes here about this: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2595 There is a new color setting for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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