Support Board
Date/Time: Mon, 03 Nov 2025 23:26:04 +0000
SC is using 50GB of RAM within 2 minutes of opening chartbook.
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| [2024-02-22 22:11:18] |
| User677437 - Posts: 79 |
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I have 1 instance open with 12 detached chartbooks, with many studies across the charts. All charts are limited to a 5 day loading period. When closing the chartbook on the primary instance. The detached windows don't close right away, they go transparent white with ( Not Responding ) in the menu bar and maybe 1 or 2 charts will close after awhile, but I will have to force shutdown the program. Nothing pops up on the log that I can see. When opening chartbook 1 on instance 1, the ram use just continuously climbs up from 30% to 95% within a 2 minutes. I have 64 gbs of ram total. When opening the instance, I do get a system/date error code. But I have synced my time, I do run SC administratively, with an administrative user, and i did uncheck the periodic time sync in global systems under general menu. Thanks |
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| [2024-02-22 23:38:17] |
| User677437 - Posts: 79 |
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Managed to figure it out. left clicking shortcut app on desktop to run as administrator, did not register. I went through task manager and turned on administrator that way. Operating on windows 11.
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| [2024-02-22 23:42:16] |
| Sierra_Chart Engineering - Posts: 21297 |
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That does not relate to the excessive memory use. For help with that, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.53 - Causes of High Memory Usage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-22 23:42:38
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