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Date/Time: Fri, 29 Mar 2024 07:13:42 +0000



How to enable CQG data feed?

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[2014-07-28 14:09:49]
User12676 - Posts: 70
Dear Sierra Chart,
I have emailed Crossland to enable CQG data for Sierra Chart and they responded that it is enabled. However, I don't know how to receive it. In DTS there is a seperate field for username and password for the market data as shown in the screenshot. I have tried using my username and password for my trade connection but get a

"CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-28 18:08:46"

I am not sure what to do at this point.
Thanks.

Date Time Of Last Edit: 2014-07-28 15:50:45
Private File
[2014-07-28 15:50:19]
Sierra Chart Engineering - Posts: 104368
In regards to:


"CQG Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-28 18:08:46"

Crossland has not set up your CQG account properly. Refer them to step 15 here:
CQG Trading Platform Service: Setup Instructions

You do need to enter your CQG username and password in the Market Data Connection Details section.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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