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Market depth sharing question
View Count: 1815
| [2014-07-24 17:58:20] |
| User11942 - Posts: 298 |
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Hello SC, is it possible to share SC data-feed market depth between 2 instances of SC for the same symbols (via connection to the remote instance), taking in consideration that both copies are connected to the same trading account? Or should I subscribe for 2nd data-feed package? Didn’t find that in documentation. Thanks.
Date Time Of Last Edit: 2014-07-24 18:08:11
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| [2014-07-24 18:10:44] |
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Yes this is possible. Refer to the documentation for the Use Non-Chart Data from Remote Instances setting: https://www.sierrachart.com/index.php?page=doc/doc_GeneralSettings.html#NonChartDataRemoteInstances Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-24 18:18:37] |
| User11942 - Posts: 298 |
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I tried but I got a constant error message which I can't get rid of. Please advice. The log pops up once I open any market depth. Please also see screen attached. Interactive Brokers: Received Open orders end message. | 2014-07-24 13:50:50 Requesting data files from remote instance: NQ-201409-GLOBEX.scid | 2014-07-24 14:12:01 Mapping NQ-201409-GLOBEX to NQU4. Service code: cme | 2014-07-24 14:12:02 SC Exchange Data - Starting real-time market data updates for: NQU4. ID: 1 | 2014-07-24 14:12:02 Using username 0 | 2014-07-24 14:12:02 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-07-24 14:12:02 Requesting market depth updates for: NQ-201409-GLOBEX if supported. | 2014-07-24 14:12:02 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-07-24 14:12:02 Socket (1916) - Connected. | 2014-07-24 14:12:03 SC Exchange Data: Connected to server. | 2014-07-24 14:12:03 SC Exchange Data: Sending logon request message. | 2014-07-24 14:12:03 SC Exchange Data Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-07-24 14:12:04 SC Exchange Data - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-24 14:12:04 SC Exchange Data - Logon error from server : Limited to one connection per username for the requested data source. | 2014-07-24 14:12:04 Socket (1916) - Shutdown and closed. | 2014-07-24 14:12:04 SC Exchange Data: Disconnected from the server. | 2014-07-24 14:12:04 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-07-24 14:12:04 Using username 0 | 2014-07-24 14:12:06 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-07-24 14:12:06 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-07-24 14:12:06 Socket (1960) - Connected. | 2014-07-24 14:12:06 SC Exchange Data: Connected to server. | 2014-07-24 14:12:06 SC Exchange Data: Sending logon request message. | 2014-07-24 14:12:06 SC Exchange Data Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-07-24 14:12:07 SC Exchange Data - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-24 14:12:07 SC Exchange Data - Logon error from server : Limited to one connection per username for the requested data source. | 2014-07-24 14:12:07 Socket (1960) - Shutdown and closed. | 2014-07-24 14:12:07 SC Exchange Data: Disconnected from the server. | 2014-07-24 14:12:07 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-07-24 14:12:07 Using username 0 | 2014-07-24 14:12:09 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-07-24 14:12:09 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-07-24 14:12:09 Socket (1916) - Connected. | 2014-07-24 14:12:09 SC Exchange Data: Connected to server. | 2014-07-24 14:12:09 SC Exchange Data: Sending logon request message. | 2014-07-24 14:12:09 SC Exchange Data Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-07-24 14:12:09 SC Exchange Data - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-24 14:12:09 SC Exchange Data - Logon error from server : Limited to one connection per username for the requested data source. | 2014-07-24 14:12:09 Socket (1916) - Shutdown and closed. | 2014-07-24 14:12:09 SC Exchange Data: Disconnected from the server. | 2014-07-24 14:12:09 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-07-24 14:12:09 Using username 0 | 2014-07-24 14:12:11 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-07-24 14:12:11 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-07-24 14:12:11 Socket (1960) - Connected. | 2014-07-24 14:12:11 SC Exchange Data: Connected to server. | 2014-07-24 14:12:11 SC Exchange Data: Sending logon request message. | 2014-07-24 14:12:11 SC Exchange Data Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-07-24 14:12:12 SC Exchange Data - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-24 14:12:12 SC Exchange Data - Logon error from server : Limited to one connection per username for the requested data source. | 2014-07-24 14:12:12 Socket (1960) - Shutdown and closed. | 2014-07-24 14:12:12 SC Exchange Data: Disconnected from the server. | 2014-07-24 14:12:12 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-07-24 14:12:12 Using username 0 | 2014-07-24 14:12:14 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-07-24 14:12:14 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-07-24 14:12:14 Socket (1916) - Connected. | 2014-07-24 14:12:14 SC Exchange Data: Connected to server. | 2014-07-24 14:12:14 SC Exchange Data: Sending logon request message. | 2014-07-24 14:12:14 SC Exchange Data Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-07-24 14:12:14 SC Exchange Data - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-24 14:12:14 SC Exchange Data - Logon error from server : Limited to one connection per username for the requested data source. | 2014-07-24 14:12:14 Socket (1916) - Shutdown and closed. | 2014-07-24 14:12:14 SC Exchange Data: Disconnected from the server. | 2014-07-24 14:12:14 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-07-24 14:12:14 |
Private File |
| [2014-07-24 18:24:19] |
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In the copy of Sierra Chart where you are using data from a remote copy which is connected to the Sierra Chart Real-time Exchange Data Feed, uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. So to be clear, this will be in the copy which this Message Log you posted is from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-24 18:24:47
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| [2014-07-25 07:35:16] |
| User11942 - Posts: 298 |
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Thanks, that removed log popping. Though in this case I get an IB’s “max number of market depth requests has been reached” error message immediately. I have 2 DOMs with IB's feed running in the 1st instance. In other words, TWS recognizes any market depth requests from the 2nd instance as a data request from IB. So, no more DOM with IB data can be opened neither in SC nor in TWS. Any suggestions how to avoid or fix this?
Date Time Of Last Edit: 2014-07-25 08:16:21
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| [2014-07-25 08:23:15] |
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We do not know all the details of your configuration to give specific instructions. If you are using the Sierra Chart Exchange Data feed, then all of the market data will come from the Sierra Chart Data Feed and there will be no market data requests to Interactive Brokers unless you have set the Trade and Current Quote Symbol in Chart Settings in the instance that is not using the Sierra Chart data feed, but even if you exceed any symbol limits in that case, it is harmless because the market data will not be used. So we are not understanding the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-25 08:23:51
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| [2014-07-25 09:17:12] |
| User11942 - Posts: 298 |
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OK. Yes, I'm using SC data feed (CME package). Trade and Current Quote Symbol fields are left blank in both copies. What exact details do you need to know about my configuration? Finally, to avoid any confusion, I closed both copies of SC, then started the 1st instance without any charts, and tried to open 4 symbols in the 2nd instance. Please find the log of 2nd instance below. Please also find screenshots attached. If i try to open any IB's feed symbols (i.e. ICE or EUREX symbols)in any copy then, there will be no market depth for them anymore. But in fact there were no any charts running that used IB feed. Hope that helps to understand the issue. Software version: 1156 | 2014-07-25 04:45:03 Usage end date: 2014-08-02 | 2014-07-25 04:45:03 Enabled for: Advanced Features. | 2014-07-25 04:45:03 Enabled for: Advanced Features 2. | 2014-07-25 04:45:03 Enabled for: Sierra Chart Historical Data Service. | 2014-07-25 04:45:03 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-07-25 04:45:03 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-07-25 04:45:03 Received 1 data feed usernames. | 2014-07-25 04:45:03 Allow Support for Sierra Chart Data Feeds is disabled. | 2014-07-25 04:45:03 Active service: Interactive Brokers | 2014-07-25 04:45:03 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-07-25 04:45:03 2014-07-25 04:45:03 Local computer clock time | 2014-07-25 04:45:03 2014-07-25 08:45:03 GMT time | 2014-07-25 04:45:03 2014-07-25 04:45:03 Time zone adjusted time | 2014-07-25 04:45:03 Time difference to server time: 0 seconds. | 2014-07-25 04:45:03 Program path: C:\SierraChart3\ | 2014-07-25 04:45:03 Data Files path: C:\SierraChart3\Data\ | 2014-07-25 04:45:03 OS Version Number: 6.1 | 2014-07-25 04:45:03 Checking for new symbol settings for ib | 2014-07-25 04:45:03 Symbol settings are up-to-date for ib | 2014-07-25 04:45:04 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-07-25 04:45:08 Socket (1056) - Connected. | 2014-07-25 04:45:08 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-07-25 04:45:08 TWS server version: 71 | 2014-07-25 04:45:10 IB: Connected. Waiting for account information. | 2014-07-25 04:45:10 IB Account information received. | 2014-07-25 04:45:10 Connected to IB Demo or Simulated account. | 2014-07-25 04:45:10 Year-Month last connected to Live account: 2014-07 | 2014-07-25 04:45:10 Interactive Brokers: Requesting Trade Positions for account: XXXXXXXX | 2014-07-25 04:45:10 Next valid order ID: 1 | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:hkfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:hkhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 04:45:10 Next valid order ID: 1 | 2014-07-25 04:45:10 IB Account information received. | 2014-07-25 04:45:10 Connected to IB Demo or Simulated account. | 2014-07-25 04:45:10 Year-Month last connected to Live account: 2014-07 | 2014-07-25 04:45:10 Interactive Brokers: Received Trade Positions download end message for account XXXXXXXXX | 2014-07-25 04:45:10 IB: Requesting historical order fills for account XXXXXXXXX | 2014-07-25 04:45:15 Interactive Brokers: Received Open orders end message. | 2014-07-25 04:45:15 Requesting data files from remote instance: CL-201409-NYMEX.scid, ES-201409-GLOBEX.scid, NQ-201409-GLOBEX.scid | 2014-07-25 04:45:16 Interactive Brokers - Starting real-time market data updates for: CL-201409-NYMEX. ID: 1 | 2014-07-25 04:45:20 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-07-25 04:45:20 Subscribing to symbol: CL SecType: FUT Expiry: 201409 Exchange: NYMEX Currency: Multiplier: | 2014-07-25 04:45:20 Requesting market depth updates for: CL-201409-NYMEX if supported. | 2014-07-25 04:45:20 Interactive Brokers - Starting real-time market data updates for: ES-201409-GLOBEX. ID: 2 | 2014-07-25 04:45:20 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2014-07-25 04:45:20 Subscribing to symbol: ES SecType: FUT Expiry: 201409 Exchange: GLOBEX Currency: Multiplier: | 2014-07-25 04:45:20 Requesting market depth updates for: ES-201409-GLOBEX if supported. | 2014-07-25 04:45:20 Interactive Brokers - Starting real-time market data updates for: NQ-201409-GLOBEX. ID: 3 | 2014-07-25 04:45:20 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-07-25 04:45:20 Subscribing to symbol: NQ SecType: FUT Expiry: 201409 Exchange: GLOBEX Currency: Multiplier: | 2014-07-25 04:45:20 Requesting market depth updates for: NQ-201409-GLOBEX if supported. | 2014-07-25 04:45:20 Requesting data files from remote instance: ZW-201409-ECBOT.scid | 2014-07-25 04:45:42 Interactive Brokers - Starting real-time market data updates for: ZW-201409-ECBOT. ID: 4 | 2014-07-25 04:45:50 Subscribing to real-time True Data for symbol: ZW SecType: FUT Exchange: ECBOT Currency: | 2014-07-25 04:45:50 Subscribing to symbol: ZW SecType: FUT Expiry: 201409 Exchange: ECBOT Currency: Multiplier: | 2014-07-25 04:45:50 Requesting market depth updates for: ZW-201409-ECBOT if supported. | 2014-07-25 04:45:50 Message from IB: Max number (3) of market depth requests has been reached. IB Error Code: 309. Request ID: 100004. | 2014-07-25 04:45:51 Date Time Of Last Edit: 2014-07-25 11:23:35
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 Chart_Settings.png / V - Attached On 2014-07-25 08:59:36 UTC - Size: 78.69 KB - 369 views Chart_4_symbols.png / V - Attached On 2014-07-25 08:59:43 UTC - Size: 143.64 KB - 358 views |
| [2014-07-25 12:01:21] |
| User11942 - Posts: 298 |
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Update. I've restarted the machine and now it's working as it supposed to. And maybe I was too fast switching between ICE symbols/SC copies (or IB's API was too slow). However, the problem seems to be resolved for now. Thank you for your support anyways.
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| [2014-07-25 17:23:37] |
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This is good. What we were going to have you do is restart Sierra Chart again, and open one new chart from a remote instance through File >> Find Symbol and let us know if a market data request to Interactive Brokers occurs. It should not. We tested this. The only explanation is although these charts you have posted an image of, are identified as using data from remote instance, they may be using data from the same instance. We are going to add additional logging to Sierra Chart to clearly identify this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-25 17:24:12
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| [2014-07-25 18:25:43] |
| User11942 - Posts: 298 |
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I restarted both copies of SC and opened a chart for 1 symbol in the 2nd instance as requested. Please see the log below. But please bear in mind I already have 3 IB's depths running in the remote instance. Software version: 1156 | 2014-07-25 14:16:58 Usage end date: 2014-08-02 | 2014-07-25 14:16:58 Enabled for: Advanced Features. | 2014-07-25 14:16:58 Enabled for: Advanced Features 2. | 2014-07-25 14:16:58 Enabled for: Sierra Chart Historical Data Service. | 2014-07-25 14:16:58 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-07-25 14:16:58 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-07-25 14:16:58 Received 1 data feed usernames. | 2014-07-25 14:16:58 Allow Support for Sierra Chart Data Feeds is disabled. | 2014-07-25 14:16:58 Active service: Interactive Brokers | 2014-07-25 14:16:58 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-07-25 14:16:58 2014-07-25 14:16:58 Local computer clock time | 2014-07-25 14:16:58 2014-07-25 18:16:58 GMT time | 2014-07-25 14:16:58 2014-07-25 14:16:58 Time zone adjusted time | 2014-07-25 14:16:58 Time difference to server time: 2 seconds. | 2014-07-25 14:16:58 Program path: C:\SierraChart3\ | 2014-07-25 14:16:58 Data Files path: C:\SierraChart3\Data\ | 2014-07-25 14:16:58 OS Version Number: 6.1 | 2014-07-25 14:16:58 Checking for new symbol settings for ib | 2014-07-25 14:16:58 Symbol settings are up-to-date for ib | 2014-07-25 14:16:58 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-07-25 14:17:03 Socket (1056) - Connected. | 2014-07-25 14:17:03 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-07-25 14:17:03 TWS server version: 70 | 2014-07-25 14:17:05 IB: Connected. Waiting for account information. | 2014-07-25 14:17:05 IB Account information received. | 2014-07-25 14:17:05 Connected to IB Live account. | 2014-07-25 14:17:05 Year-Month last connected to Live account: 2014-07 | 2014-07-25 14:17:05 Interactive Brokers: Requesting Trade Positions for account: XXXXXXXX | 2014-07-25 14:17:05 Next valid order ID: 1 | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:usfuture.il. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:aufarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:hkfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:hkhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-07-25 14:17:05 Next valid order ID: 1 | 2014-07-25 14:17:05 IB Account information received. | 2014-07-25 14:17:05 Connected to IB Live account. | 2014-07-25 14:17:05 Year-Month last connected to Live account: 2014-07 | 2014-07-25 14:17:05 Interactive Brokers: Received Trade Positions download end message for account XXXXXXXX | 2014-07-25 14:17:05 IB: Requesting historical order fills for account XXXXXXXX | 2014-07-25 14:17:10 Interactive Brokers: Received Open orders end message. | 2014-07-25 14:17:10 Requesting data files from remote instance: EUR-201409-GLOBEX.scid | 2014-07-25 14:17:18 Interactive Brokers - Starting real-time market data updates for: EUR-201409-GLOBEX. ID: 1 | 2014-07-25 14:17:25 Subscribing to real-time True Data for symbol: EUR SecType: FUT Exchange: GLOBEX Currency: | 2014-07-25 14:17:25 Subscribing to symbol: EUR SecType: FUT Expiry: 201409 Exchange: GLOBEX Currency: Multiplier: | 2014-07-25 14:17:25 Requesting market depth updates for: EUR-201409-GLOBEX if supported. | 2014-07-25 14:17:25 Message from IB: Max number (3) of market depth requests has been reached. IB Error Code: 309. Request ID: 100001. | 2014-07-25 14:17:26 |
| 1_Chart.png / V - Attached On 2014-07-25 18:22:33 UTC - Size: 96.26 KB - 350 views |
| [2014-07-25 18:49:24] |
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We have discovered the source of the problem and it will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-25 18:56:37] |
| User11942 - Posts: 298 |
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Sounds good. Though that problem is irrelevant anymore. I can share, swap and interchange market depths for any symbols from both SC feed and IB feed (within range of 3) between 2 instances. That's exactly what I needed. Thank you. Have a great WE.
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| [2014-07-30 09:51:06] |
| User11942 - Posts: 298 |
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Hi SC, I’ve updated SC to ver 1166 and it doesn't seem requesting data from IB anymore. But another problem arises. The destination copy now is able to receive market depth only for symbols that are already have a market depth running in the remote instance. Charts’ data are unaffected (bid/ask are probably too but can't confirm that). So, in other words, if I want to receive a market depth for a symbol in the destination copy, I must start and keep market depth open for that particular symbol in the remote instance. Once the market depth closed in the remote instance, it stops updating in the destination copy. Logs don’t show any errors. Please see the screenshots attached. On the first screenshot none of the symbols are running a market depth in the remote copy. On the second one 3 symbols have market depth in the remote instance (after opening trade DOMs in remote instance for them). What could possibly go wrong this time? Please advice. Thanks. Upd. What's interesting, a market depth for IB feed symbols keeps working in the destination copy once it closed in the remote copy. (But again, it doesn't appear in the 2nd copy until opened in the remote instance). Date Time Of Last Edit: 2014-07-30 10:32:10
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| [2014-07-31 04:43:30] |
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We need time to think through this problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-01 10:39:00] |
| User11942 - Posts: 298 |
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It's gone in 1167. Thanks.
Date Time Of Last Edit: 2014-08-01 11:01:58
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To post a message in this thread, you need to log in with your Sierra Chart account: