Login Page - Create Account

Support Board


Date/Time: Thu, 10 Oct 2024 01:08:16 +0000



Incorrect curency value per tick in FXCM CFDs

View Count: 972

[2014-07-22 06:49:55]
User25311 - Posts: 31
There are a bug in the profit/loss calculation for many CFDs. I think the problem is in the "Currency Value Per Tick" value for the symbols.

For example in the Sierra Chart default setup the FRA40 CFD have a 1.0 "Currency Value Per Tick", but if we look in the FXCM product guide we see that the FRA40 have a 0.1 value.

If I change manually the tick value for the necessary symbols the problem looks solved on the Trade Activity Log. But when I open a trade the problem remains in the real time p/l calculation, in the chart. For example when a I have a real (in the broker) open loss of 10€, the chart shows a loss of 100€.

Any solution?
Thanks
Date Time Of Last Edit: 2014-07-22 06:50:56
Private File
[2014-07-22 07:26:27]
Sierra Chart Engineering - Posts: 104368
Thank you for pointing this out. We have corrected the Symbol Settings.

Update them by following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Be sure to apply them to the existing charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account