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Date/Time: Thu, 10 Oct 2024 00:56:51 +0000



Random Chart Highlight

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[2014-07-21 07:59:11]
Meritus - Posts: 164
Hi, lets say I have 2 chart windows open. Without me clicking on either chart whats happening is after a period of time the opposite chart is highlighting itself. So if I expand chart 2 to fill the whole screen, after a short period chart 1 becomes visible. its as if I'm clicking on the other chart (which Im not). Seems to randomly highlight different charts on the screen. Please advise. Many thanks in advance
[2014-07-21 08:33:34]
Sierra Chart Engineering - Posts: 104368
This definitely could not be an issue within Sierra Chart. There is nothing within Sierra Chart which will cause charts to activate themselves automatically. Other than when switching to a Chartbook or opening one.

We recommend restarting your computer. This must be a system problem.

While this is unrelated to it, see if you have Global Settings >> General Settings >> General 2 >>Auto Hide Chart Title Bars and Scrollbars enabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-21 08:33:44
[2014-07-21 08:46:20]
Meritus - Posts: 164
It was not enabled but I have now enabled it. I have previously manually hidden the title bars and scrollbars on some of the charts
[2014-07-21 19:41:26]
Sierra Chart Engineering - Posts: 104368
We were thinking that if it was enabled, it should be disabled. But in any case, we do not see why that option would cause a problem itself. Just wondering if it is possibly triggering some problem within the operating system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-07-21 19:56:58]
Meritus - Posts: 164
Im on Windows 8, but as I said before the feature you mentioned was and has been unchecked. The issue started about a week ago and I initially ignored it but its getting a little annoying now.
[2014-07-21 20:30:39]
Sierra Chart Engineering - Posts: 104368
This must be a system issue. As we said nothing in Sierra Chart will cause a window to be automatically activated other than when a Chartbook is opened or you change Chartbooks.

In this case the last active chart is activated.

We also have never heard of a problem like this before.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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