Support Board
Date/Time: Sun, 11 May 2025 23:22:58 +0000
unable to activate free trial
View Count: 332
| [2023-10-23 09:44:29] |
| User464482 - Posts: 1 |
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I have downloaded SierraChart and attempted to activate my free trial, but when I enter my phone nr to receive an SMS to it says {"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."} I entered all info correctly. I do appreciate your help resolving this issue Regards Pawel |
| [2023-10-23 09:47:00] |
| Sierra_Chart Engineering - Posts: 19547 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-06 19:19:48] |
| User604858 - Posts: 1 |
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am i able to access NQ or MNQ data on the free trial version?
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| [2024-09-06 20:08:36] |
| John - SC Support - Posts: 39699 |
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The available data while on a trial is defined at the following link: Sierra Chart Trial Account For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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