Login Page - Create Account

Support Board


Date/Time: Fri, 23 May 2025 07:44:00 +0000



Alerts Used To Work but Stopped

View Count: 323

[2023-09-06 18:28:36]
User415649 - Posts: 9
I have been using SMS alerts for years, but a few months ago they just stopped working. I enabled alerts on my SMS control panel account and in Sierra Charts, but I'm not sure what the issue is, help. Thank you.
[2023-09-06 18:29:04]
John - SC Support - Posts: 39996
We need more information. Is this just the SMS portion of the alert that is not working, or are alerts not working at all?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-07 02:48:20]
User415649 - Posts: 9
Yes, just SMS alerts aren't working.
[2023-09-07 14:25:54]
John - SC Support - Posts: 39996
The only thing we can do is to point you to the following:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#FailedSMSDelivery
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account