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Date/Time: Fri, 12 Apr 2024 23:18:58 +0000

Market Depth Levels are different between old and new instance of Sierra - Same settings

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[2023-08-21 18:23:05]
Ragy - Posts: 24

I have recently got a new instance of Sierra to move my data folder into another drive in the same computer due to space limitations. However, I noticed for TSLA for example the market depth data levels are not the same even they show the same settings. Basically want to show max levels so Is et both to 500, but the new instance is only showing few levels, as compared to the old instance.

The old instance is on the left hand side of the attached screenshot and the new instance is on the right hand side.

imageMarket Depth.PNG / V - Attached On 2023-08-21 18:20:39 UTC - Size: 155.55 KB - 44 views
[2023-08-22 14:36:31]
John - SC Support - Posts: 30833
Refer to the following for the items to check when not receiving the expected number of levels for the Market Depth. There has to be a setting somewhere that is different between the two instances, and the following should help you find it:
File Menu: Not Receiving the Full Number of Market Depth Levels
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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