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Date/Time: Mon, 04 Mar 2024 22:36:30 +0000



No Service List under Rithmic Direct DTC

View Count: 153

[2023-08-21 17:35:44]
Ragy - Posts: 23
Hello

When I go to Global Settings>> Data/Trade Service Setting, when selecting Rithmic Direct - DTC, there is nothing showing under Server (List). I am using Apex on prior version on Sierra with no problem. I have recently moved the data folder to a new drive due to space requirements, and downloaded a new instance of Sierra, but I can not connect to Rithmic/Apex on this new version. Any idea why?

Thanks!
imageRithmic - No Service List.PNG / V - Attached On 2023-08-21 17:35:20 UTC - Size: 62.65 KB - 41 views
[2023-08-22 14:29:24]
John - SC Support - Posts: 29628
After you select "Rithmic Direct - DTC" for the Current Selected Service, you need to close the Data/Trade Service Settings Window, wait 5 seconds, and then open the Data/Trade Service Settings window again and the server list will be filled out. Refer to steps 8, 9, and 10 of the Rithmic Setup Instructions at the following link:
Rithmic Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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