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Date/Time: Sat, 27 Jul 2024 01:41:09 +0000

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Chart Value / Tool Value windows showing unknown items

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[2023-08-18 23:21:34] #1 [Go To First Post]
OliviaKim - Posts: 5
Hi, I know how to select or remove chart value data in vlaue windows, but I can't remove those printed in gray color. It seems daily candle data. How can I remove them? Thanks. https://www.sierrachart.com/image.php?Image=1692400826846.png


Screenshot 2023-08-18 170308.jpg / V - Attached On 2023-08-18 23:04:03 UTC - Size: 36.22 KB - 62 views Attachment Deleted.

[2023-08-21 14:51:55] #2 [Go To First Post]
John - SC Support - Posts: 33316
Refer to the following: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#ChartValuesSettings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-08-22 16:03:17] #3 [Go To First Post]
OliviaKim - Posts: 5
I already scrutinized that part but there is nothing explained on those gray colored values and how to remove them. Where are those from? As you can see, I removed volume and other values related averages except HL avg from the chart value window, still removed values are showing up in gray color and gray numbers are not matching to white colored values. Seems it copies from different chart, but I can't figure it out where exactly, and how to remove them. Date Time Of Last Edit: 2023-08-22 17:38:13

[2023-08-22 17:37:07] #4 [Go To First Post]
John - SC Support - Posts: 33316
Sorry, apparently we have a bad link. Here is the correct link for what you are wanting: Chart Settings: Settings Button (Chart >> Chart Settings >> Display >> Chart Values menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-08-22 17:41:41] #5 [Go To First Post]
OliviaKim - Posts: 5
Thanks for the new link, but I already read through it, and managing other charts according to it, except this chart. Do you have any idea where those gray colored lines are from?

[2023-08-22 18:16:03] #6 [Go To First Post]
John - SC Support - Posts: 33316
Please get us a copy of the chart so we can take a look. Follow these instructions to do this: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-08-22 20:32:14] #7 [Go To First Post]
OliviaKim - Posts: 5
While removing studies one by one to create upload file, I discovered the study that pushed the extra value printed in the value window. I configured them properly and resolved my problem. Thank you for your follow up!!

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