Support Board
Date/Time: Wed, 05 Nov 2025 20:36:54 +0000
Missing depth of market data
View Count: 456
| [2023-07-13 08:31:07] |
| User759082 - Posts: 1 |
|
I just activated service package 5, and I don't see data for the sell/buy and bid/ask (Chart DOM). How I may activate this? Print screen attached. Thank you! |
 DOM data missing.jpg / V - Attached On 2023-07-13 08:26:55 UTC - Size: 260.9 KB - 136 views Attachment Deleted. |
| [2023-07-13 08:47:21] |
| Sierra_Chart Engineering - Posts: 21319 |
|
That symbol does not provide market depth data. You need to use the CME futures equivalent which is 6E. Use the Delayed Exchange Data Feed: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: