Support Board
Date/Time: Sat, 12 Jul 2025 00:35:13 +0000
Replay mode not working properly
View Count: 732
| [2023-06-19 19:47:52] |
| User354468 - Posts: 7 |
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https://www.sierrachart.com/image.php?Image=1687013473451.png https://www.sierrachart.com/image.php?Image=1687013534617.png https://www.sierrachart.com/image.php?Image=1687013556717.png I tried clicking the 'start paused' as requested below however it did not work. Now there is another chart not replaying. It seems to be on paused even though the others are all replaying. Image attached. |
| [2023-06-19 19:51:49] |
| Sierra_Chart Engineering - Posts: 20184 |
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1. One of the problems is you are replaying the September contract at a time when it was inactive and instead the June contract is active. To solve this use a Continuous Futures Contract chart: Continuous Futures Contract Charts 2. The other thing is disable Use Start Date-Time on the replay window and instead follow the instructions here: Replaying Charts: Basic Chart Replay Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-19 19:53:17
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| [2025-06-06 13:08:55] |
| User354468 - Posts: 7 |
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Hello, I'm trying to download DAX Index EUREX chart but it's not loading. Can you help? Thanks |
| [2025-06-06 13:11:28] |
| Sierra_Chart Engineering - Posts: 20184 |
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For EUREX data you need to activate the EUREX exchange: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-06 14:48:09] |
| User354468 - Posts: 7 |
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thanks for your message. does the charge still apply if I want delayed data. SIM trading only?
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| [2025-06-06 15:33:53] |
| John - SC Support - Posts: 40857 |
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If you want the Delayed Streaming Data for EUREX, then you would need to install a second Sierra Chart instance that is connected to "SC Data". You need to do this, since your other instance is connected to CQG, and you can not get the delayed streaming data while connected to CQG. To install a second Sierra Chart, follow these instructions: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart There are no additional fees for this setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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