Support Board
Date/Time: Wed, 05 Nov 2025 14:19:14 +0000
Custom Symbol not getting real time updates
View Count: 441
| [2023-06-15 16:20:45] |
| User480109 - Posts: 58 |
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Please see attached. I am trying to see a custom spread symbol with legs SR1N3 SR1Q3 and SR3M3, for each individual legs, I have real time data, and you can see i have no idea why it shows To 6/1/2023 whereas like I mentioned, for the legs I have it updating in real time (current day) 6/15/2023. What am I doing wrong?
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Private File |
| [2023-06-15 19:10:09] |
| User480109 - Posts: 58 |
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here is some more information via screenshot. As you can see, data is fine for the symbols individually.
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Private File |
| [2023-06-16 13:21:28] |
| User480109 - Posts: 58 |
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any resolution to this? This is important
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| [2023-06-16 15:47:49] |
| Sierra_Chart Engineering - Posts: 21315 |
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It looks like maybe that symbol is not set to be a custom formula symbol. Make sure that is enabled as explained in step 10. Instructions: Custom Calculated Symbols: Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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