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Date/Time: Sun, 25 May 2025 13:23:12 +0000



Heatmap visualization issues

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[2023-05-29 15:56:51]
User774712 - Posts: 13
hi, i have the free trial for now, i was trying to set up my heatmap, i followed every instruction but i was unable to get it right, so i looked in the support board and someone shared an example heatmap chartbook, his looked fine, but when i opened it it looked like the attachment "my heatmap", can u help me solve this issue please?
thank you and have a good day
imageheatmap.png / V - Attached On 2023-05-29 15:52:42 UTC - Size: 130.46 KB - 167 views
Attachment Deleted.
imagemy heatmap.jpg / V - Attached On 2023-05-29 15:53:26 UTC - Size: 65.36 KB - 161 views
[2023-05-29 19:08:22]
User226429 - Posts: 4
It looks like your depth data started from the moment you created the chart. (about 15:07) If you let the chart run while the market is open, it will continue to fill with historical data. You're missing historical depth data prior to the time your installed Sierra Charts started recording it. Since you are on a trial, I am not sure if the ability to download (the missing) historical depth data is provided. If it is, these are the steps to follow and download it:

Download Historical Market Depth | Post: 279457

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