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Date/Time: Thu, 25 Apr 2024 00:17:14 +0000



Download filing after update to latest version

View Count: 165

[2023-05-25 03:57:31]
User755385 - Posts: 2
I just updated to the latest version because my data download had stopped work since I was on an older version. After the update, I cannot download and I get the following message. I do not know how to fix this. I am running on a Windows 10 system.

File compression not supported on file system. G:\Other computers\My Laptop\SierraChart\Data\QLYS.dly. Windows error code 1: Incorrect function. | 2023-05-24 20:40:56.603
[2023-05-25 13:32:47]
Sierra_Chart Engineering - Posts: 14076
Disable file compression:

Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other)

Restart Sierra Chart after you do this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2023-05-25 13:33:06

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