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Error downloading historical daily data - Invalid Get Request

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[2023-05-24 22:33:10] #1 [Go To First Post]
User667767 - Posts: 3
Hi Sierra Support, This issue just started for the Thu, May 25th trade session. The daily bar for yesterday (24-May) is missing. When I try to manually "Download Data - Historical Chart", it returns an error: "Invalid Get Request". I get the same error message when trying to "Delete All Data and Download". I am running the latest version of SC (v2504 rev. 45991M) Any help with this would be greatly appreciated. Thanks, Albert A copy of the Message Log for that function call is shown below. Added historical Daily data request for F.US.DA6M23 to the queue. \| 2023-05-24 15:30:35.408 Triggering next historical data download in queue. \| 2023-05-24 15:30:35.408 HD Request # 159 \| Downloading Historical Daily chart data for F.US.DA6M23. Starting date: 2023-05-24. Service: cqg \| 2023-05-24 15:30:35.408 HD Request # 159 \| Error downloading historical Daily data for F.US.DA6M23. Invalid Get Request \| 2023-05-24 15:30:36.206 HD Request # 159 \| Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.DA6M23 \| 2023-05-24 15:30:36.206 HD Request # 159 \| Completion time: 1s. \| 2023-05-24 15:30:36.206 HD Request # 159 \| Daily data download complete for F.US.DA6M23. Unique request ID: 155 \| 2023-05-24 15:30:36.206 Removing historical data download ID 155. \| 2023-05-24 15:30:36.206 Triggering next historical data download in queue. \| 2023-05-24 15:30:36.207 No download requests in the queue to start downloads for. \| 2023-05-24 15:30:36.207 F.US.DA6M23 [C][M] Daily #1 \| Reloading chart. \| 2023-05-24 15:30:36.476

[2023-05-24 22:39:50] #2 [Go To First Post]
User175554 - Posts: 10
I just got the same exact thing. I stopped trading for the session and when i came back to do a review I'm getting the same thing. I added SS


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[2023-05-24 23:23:57] #3 [Go To First Post]
raheemrazzak - Posts: 36
I'm getting the same error as well. I am on teton routing

[2023-05-24 23:31:04] #4 [Go To First Post]
User175554 - Posts: 10
Could be a SC problem I presume, but their team is awesome so I'm sure it's either some setting we have wrong or they're gonna fix it in no time :)

[2023-05-25 00:01:44] #5 [Go To First Post]
raheemrazzak - Posts: 36
FWIW, the date in the chart setting --> data limit is offset by 1, it's read only, so not sure how to change it.


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[2023-05-25 00:03:21] #6 [Go To First Post]
KXRCap - Posts: 52
Getting same error!

[2023-05-25 00:16:11] #7 [Go To First Post]
User465996 - Posts: 7
I am also having this issue using Teton CME Order Routing.

[2023-05-25 00:24:29] #8 [Go To First Post]
Babyzoe - Posts: 1
Having the same issue. I am able to see updated data for intraday, but cannot download historical. " Invalid Get Request" My client is updated

[2023-05-25 13:42:46] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 14017
This has been resolved, overnight. Use this command to update your historical charts: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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