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Date/Time: Wed, 24 Apr 2024 22:56:49 +0000



Price doesn't move

View Count: 1121

[2014-06-27 14:58:08]
User49421 - Posts: 21
Hi, im logged on to SC FOREX DATA (FXCM) however on simulation moved price doesnt seem to move,it is static and i have to keep disconnecting and connecting again to see the change in price. I'm not sure what is wrong.

Regards

Ahmed
[2014-06-27 16:17:00]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the chart?

Post a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-27 17:09:14]
User49421 - Posts: 21
Aud/usd but it is the same for all symbols
[2014-06-27 17:18:22]
Sierra Chart Engineering - Posts: 104368
Post a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-27 17:27:18]
User49421 - Posts: 21
Software version: 1151 | 2014-06-27 15:17:09
Usage end date: 2014-08-03 | 2014-06-27 15:17:09
Enabled for: Advanced Features. | 2014-06-27 15:17:09
Enabled for: Sierra Chart Historical Data Service. | 2014-06-27 15:17:09
Allow Support for Sierra Chart Data Feeds is disabled. | 2014-06-27 15:17:09
Active service: myTrack | 2014-06-27 15:17:09
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-06-27 15:17:09
2014-06-27 15:17:09 Local computer clock time | 2014-06-27 15:17:09
2014-06-27 14:17:09 GMT time | 2014-06-27 15:17:09
2014-06-27 15:17:09 Time zone adjusted time | 2014-06-27 15:17:09
Time difference to server time: 2 seconds. | 2014-06-27 15:17:09
Program path: C:\SierraChart\ | 2014-06-27 15:17:09
Data Files path: C:\SierraChart\Data\ | 2014-06-27 15:17:09
OS Version Number: 6.2 | 2014-06-27 15:17:09

Checking for new symbol settings for mt | 2014-06-27 15:17:09
Symbol settings are up-to-date for mt | 2014-06-27 15:17:09

Connecting to data feed server host.trackdata.com port 9983... | 2014-06-27 15:17:14
Socket (0) - Resolved address host.trackdata.com to IP 198.6.18.36 | 2014-06-27 15:17:15
Socket (2084) - Connected. | 2014-06-27 15:17:15
Waiting for acceptance... | 2014-06-27 15:17:15
Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. | 2014-06-27 15:17:15
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:15
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:15
Socket (2084) - Shutdown and closed. | 2014-06-27 15:17:15
Disconnected from MyTrack. | 2014-06-27 15:17:15
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:15

Connecting to data feed server host.trackdata.com port 9983... | 2014-06-27 15:17:20
Socket (0) - Resolved address host.trackdata.com to IP 198.6.18.36 | 2014-06-27 15:17:20
Socket (2088) - Connected. | 2014-06-27 15:17:20
Waiting for acceptance... | 2014-06-27 15:17:20
Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. | 2014-06-27 15:17:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:20
Socket (2088) - Shutdown and closed. | 2014-06-27 15:17:20
Disconnected from MyTrack. | 2014-06-27 15:17:20
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:20

Connecting to data feed server host.trackdata.com port 9983... | 2014-06-27 15:17:25
Socket (0) - Resolved address host.trackdata.com to IP 198.6.18.36 | 2014-06-27 15:17:25
Socket (2096) - Connected. | 2014-06-27 15:17:25
Waiting for acceptance... | 2014-06-27 15:17:25
Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. | 2014-06-27 15:17:25
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:25
Socket (2096) - Shutdown and closed. | 2014-06-27 15:17:25
Disconnected from MyTrack. | 2014-06-27 15:17:25
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:25
Current selected Data/Trading service: FXCM FIX Trading | 2014-06-27 15:17:27
Checking for new symbol settings for fxcm | 2014-06-27 15:17:27
Disconnected from MyTrack. | 2014-06-27 15:17:27
Requesting symbol settings for fxcm. Overwrite = on. | 2014-06-27 15:17:27
Symbol settings received. | 2014-06-27 15:17:27
Processed received symbol settings | 2014-06-27 15:17:29

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:17:40
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:17:40
FXCM FIX socket (584) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:17:41
FXCM FIX socket (584) - Shutdown and closed. | 2014-06-27 15:17:41
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:17:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:41
Disconnected from FXCM FIX. | 2014-06-27 15:17:41
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:41

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:17:46
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:17:46
FXCM FIX socket (2008) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:17:47
FXCM FIX socket (2008) - Shutdown and closed. | 2014-06-27 15:17:47
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:17:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:47
Disconnected from FXCM FIX. | 2014-06-27 15:17:47
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:47

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:17:52
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:17:52
FXCM FIX socket (2012) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:17:54
FXCM FIX socket (2012) - Shutdown and closed. | 2014-06-27 15:17:54
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:17:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:17:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:17:54
Disconnected from FXCM FIX. | 2014-06-27 15:17:54
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:17:54

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:17:59
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:17:59
FXCM FIX socket (2100) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:00
FXCM FIX socket (2100) - Shutdown and closed. | 2014-06-27 15:18:00
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:00
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:00
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:00
Disconnected from FXCM FIX. | 2014-06-27 15:18:00
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:00

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:05
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:05
FXCM FIX socket (2012) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:06
FXCM FIX socket (2012) - Shutdown and closed. | 2014-06-27 15:18:06
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:06
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:06
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:06
Disconnected from FXCM FIX. | 2014-06-27 15:18:06
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:06

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:11
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:11
FXCM FIX socket (2100) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:12
FXCM FIX socket (2100) - Shutdown and closed. | 2014-06-27 15:18:12
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:12
Disconnected from FXCM FIX. | 2014-06-27 15:18:12
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:12

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:17
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:17
FXCM FIX socket (1412) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:19
FXCM FIX socket (1412) - Shutdown and closed. | 2014-06-27 15:18:19
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:19
Disconnected from FXCM FIX. | 2014-06-27 15:18:19
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:19

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:24
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:24
FXCM FIX socket (1408) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:25
FXCM FIX socket (1408) - Shutdown and closed. | 2014-06-27 15:18:25
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:25
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:25
Disconnected from FXCM FIX. | 2014-06-27 15:18:25
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:25

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:30
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:30
FXCM FIX socket (1416) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:31
FXCM FIX socket (1416) - Shutdown and closed. | 2014-06-27 15:18:31
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:31
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:31
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:31
Disconnected from FXCM FIX. | 2014-06-27 15:18:31
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:31

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:36
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:36
FXCM FIX socket (1416) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:38
FXCM FIX socket (1416) - Shutdown and closed. | 2014-06-27 15:18:38
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:38
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:38
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:38
Disconnected from FXCM FIX. | 2014-06-27 15:18:38
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:38

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:43
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:43
FXCM FIX socket (1404) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:44
FXCM FIX socket (1404) - Shutdown and closed. | 2014-06-27 15:18:44
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:44
Disconnected from FXCM FIX. | 2014-06-27 15:18:44
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:44

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:49
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:49
FXCM FIX socket (1400) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:50
FXCM FIX socket (1400) - Shutdown and closed. | 2014-06-27 15:18:51
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:51
Disconnected from FXCM FIX. | 2014-06-27 15:18:51
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:51

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:18:56
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:18:56
FXCM FIX socket (1396) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:18:57
FXCM FIX socket (1396) - Shutdown and closed. | 2014-06-27 15:18:57
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:18:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:18:57
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:18:57
Disconnected from FXCM FIX. | 2014-06-27 15:18:57
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:18:57

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:19:02
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:19:02
FXCM FIX socket (1396) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:19:03
FXCM FIX socket (1396) - Shutdown and closed. | 2014-06-27 15:19:03
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:19:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:19:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:19:03
Disconnected from FXCM FIX. | 2014-06-27 15:19:03
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:19:03

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:19:08
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:19:08
FXCM FIX socket (1396) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:19:09
FXCM FIX socket (1396) - Shutdown and closed. | 2014-06-27 15:19:09
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:19:09
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:19:09
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:19:09
Disconnected from FXCM FIX. | 2014-06-27 15:19:09
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:19:09

Connecting to FXCM FIX at address: fixreal.fxcorporate.com | 2014-06-27 15:19:14
FXCM FIX socket (0) - Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 | 2014-06-27 15:19:14
FXCM FIX socket (2100) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-06-27 15:19:16
FXCM FIX socket (2100) - Shutdown and closed. | 2014-06-27 15:19:16
FXCM FIX: Socket connection was closed without any logout messages sent or received. | 2014-06-27 15:19:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-06-27 15:19:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-06-27 15:19:16
Disconnected from FXCM FIX. | 2014-06-27 15:19:16
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-06-27 15:19:16
Current selected Data/Trading service: SC Forex Data (FXCM) | 2014-06-27 15:19:20
Checking for new symbol settings for fxcm | 2014-06-27 15:19:20
Disconnected from FXCM FIX. | 2014-06-27 15:19:20
Symbol settings are up-to-date for fxcm | 2014-06-27 15:19:20

SC Forex Data (FXCM): Connecting to the server ds3.sierracharts.com. Port 443 | 2014-06-27 15:19:25
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-06-27 15:19:25
Socket (2100) - Connected. | 2014-06-27 15:19:25
SC Forex Data (FXCM): Connected to server. | 2014-06-27 15:19:25
SC Forex Data (FXCM): Sending logon request message. | 2014-06-27 15:19:25
SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Successfully connected. | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Starting real-time market data updates for: ^GBPUSD. ID: 1 | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Starting real-time market data updates for: ^AUDUSD. ID: 2 | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Starting real-time market data updates for: ^EURGBP. ID: 3 | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Starting real-time market data updates for: ^EURUSD. ID: 4 | 2014-06-27 15:19:25
SC Forex Data (FXCM) - Starting real-time market data updates for: ^EURJPY. ID: 5 | 2014-06-27 15:19:25
HD Request # 2 - Downloading Intraday chart data for ^GBPUSD to the file ^GBPUSD.scid. Service: fxcm | 2014-06-27 15:19:25
HD Request # 2 - Download start Date-Time: 2014-06-25 20:23:00.0 | 2014-06-27 15:19:25
HD Request # 2 - Using server: ds4.sierracharts.com port 10149 | 2014-06-27 15:19:25
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-06-27 15:19:25
Real-time data for symbol ^GBPUSD is currently unavailable. | 2014-06-27 15:19:25
Real-time data for symbol ^AUDUSD is currently unavailable. | 2014-06-27 15:19:25
Real-time data for symbol ^EURGBP is currently unavailable. | 2014-06-27 15:19:25
Real-time data for symbol ^EURUSD is currently unavailable. | 2014-06-27 15:19:25
Real-time data for symbol ^EURJPY is currently unavailable. | 2014-06-27 15:19:25
Socket (1408) - Connected. | 2014-06-27 15:19:25
HD Request # 2 - Sending historical data logon request message. | 2014-06-27 15:19:25
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-25 20:23:00. Record interval: 1. Symbol: ^GBPUSD | 2014-06-27 15:19:26
HD Request # 2 - Error downloading historical Intraday data for ^GBPUSD. Historical data file not available for symbol. | 2014-06-27 15:19:26
Socket (1408) - Shutdown and closed. | 2014-06-27 15:19:26
The network socket for historical data has been closed. | 2014-06-27 15:19:26
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^GBPUSD | 2014-06-27 15:19:26
HD Request # 2 - Intraday download COMPLETE for ^GBPUSD. Completion time: 1s | 2014-06-27 15:19:26
Real-time Intraday chart data file updates started for ^GBPUSD | 2014-06-27 15:19:26

HD Request # 3 - Downloading Intraday chart data for ^AUDUSD to the file ^AUDUSD.scid. Service: fxcm | 2014-06-27 15:19:26
HD Request # 3 - Download start Date-Time: 2014-06-25 20:23:00.0 | 2014-06-27 15:19:26
HD Request # 3 - Using server: ds5.sierracharts.com port 10149 | 2014-06-27 15:19:26
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-06-27 15:19:26
Socket (1028) - Connected. | 2014-06-27 15:19:26
HD Request # 3 - Sending historical data logon request message. | 2014-06-27 15:19:26
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-25 20:23:00. Record interval: 1. Symbol: ^AUDUSD | 2014-06-27 15:19:26
HD Request # 3 - Error downloading historical Intraday data for ^AUDUSD. Historical data file not available for symbol. | 2014-06-27 15:19:27
Socket (1028) - Shutdown and closed. | 2014-06-27 15:19:27
The network socket for historical data has been closed. | 2014-06-27 15:19:27
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^AUDUSD | 2014-06-27 15:19:27
HD Request # 3 - Intraday download COMPLETE for ^AUDUSD. Completion time: 1s | 2014-06-27 15:19:27
Real-time Intraday chart data file updates started for ^AUDUSD | 2014-06-27 15:19:27

HD Request # 4 - Downloading Intraday chart data for ^EURGBP to the file ^EURGBP.scid. Service: fxcm | 2014-06-27 15:19:27
HD Request # 4 - Download start Date-Time: 2014-06-25 20:24:00.0 | 2014-06-27 15:19:27
HD Request # 4 - Using server: ds3.sierracharts.com port 10149 | 2014-06-27 15:19:27
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-06-27 15:19:27
Socket (676) - Connected. | 2014-06-27 15:19:27
HD Request # 4 - Sending historical data logon request message. | 2014-06-27 15:19:27
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-25 20:24:00. Record interval: 1. Symbol: ^EURGBP | 2014-06-27 15:19:27
HD Request # 4 - Error downloading historical Intraday data for ^EURGBP. Historical data file not available for symbol. | 2014-06-27 15:19:27
Socket (676) - Shutdown and closed. | 2014-06-27 15:19:27
The network socket for historical data has been closed. | 2014-06-27 15:19:27
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^EURGBP | 2014-06-27 15:19:27
HD Request # 4 - Intraday download COMPLETE for ^EURGBP. Completion time: 0s | 2014-06-27 15:19:27
Real-time Intraday chart data file updates started for ^EURGBP | 2014-06-27 15:19:27

HD Request # 5 - Downloading Intraday chart data for ^EURUSD to the file ^EURUSD.scid. Service: fxcm | 2014-06-27 15:19:27
HD Request # 5 - Download start Date-Time: 2014-06-25 20:23:00.0 | 2014-06-27 15:19:27
HD Request # 5 - Using server: ds4.sierracharts.com port 10149 | 2014-06-27 15:19:27
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-06-27 15:19:27
Socket (676) - Connected. | 2014-06-27 15:19:27
HD Request # 5 - Sending historical data logon request message. | 2014-06-27 15:19:27
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-25 20:23:00. Record interval: 1. Symbol: ^EURUSD | 2014-06-27 15:19:28
HD Request # 5 - Error downloading historical Intraday data for ^EURUSD. Historical data file not available for symbol. | 2014-06-27 15:19:28
Socket (676) - Shutdown and closed. | 2014-06-27 15:19:28
The network socket for historical data has been closed. | 2014-06-27 15:19:28
HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^EURUSD | 2014-06-27 15:19:28
HD Request # 5 - Intraday download COMPLETE for ^EURUSD. Completion time: 0s | 2014-06-27 15:19:28
Real-time Intraday chart data file updates started for ^EURUSD | 2014-06-27 15:19:28

HD Request # 6 - Downloading Intraday chart data for ^EURJPY to the file ^EURJPY.scid. Service: fxcm | 2014-06-27 15:19:28
HD Request # 6 - Download start Date-Time: 2014-06-25 20:23:00.0 | 2014-06-27 15:19:28
HD Request # 6 - Using server: ds5.sierracharts.com port 10149 | 2014-06-27 15:19:28
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-06-27 15:19:28
Socket (1028) - Connected. | 2014-06-27 15:19:28
HD Request # 6 - Sending historical data logon request message. | 2014-06-27 15:19:28
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-06-25 20:23:00. Record interval: 1. Symbol: ^EURJPY | 2014-06-27 15:19:28
Socket (1028) - Shutdown and closed. | 2014-06-27 15:19:28
The network socket for historical data has been closed. | 2014-06-27 15:19:28
HD Request # 6 - Error downloading historical Intraday data for ^EURJPY. Historical data file not available for symbol. | 2014-06-27 15:19:28
HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^EURJPY | 2014-06-27 15:19:28
HD Request # 6 - Intraday download COMPLETE for ^EURJPY. Completion time: 0s | 2014-06-27 15:19:28
Real-time Intraday chart data file updates started for ^EURJPY | 2014-06-27 15:19:28

HD Request # 7 - Downloading Historical Daily chart data for ^AUDUSD. Starting date: 2014-06-24. Service: fxcm | 2014-06-27 15:19:45
Historical data download counter reset. | 2014-06-27 15:19:45
HD Request # 7 - Requesting historical Daily data for ^AUDUSD starting at 2014-06-23 | 2014-06-27 15:19:45
HD Request # 7 - Receiving historical Daily data for ^AUDUSD starting at 2014-06-23 | 2014-06-27 15:19:45
Writing historical Daily data for ^AUDUSD to the file ^AUDUSD.dly | 2014-06-27 15:19:45
HD Request # 7 - Received 5 records from 2014-06-23 00:00:00 to 2014-06-27 00:00:00 (5.0 days) and wrote 4 records for ^AUDUSD | 2014-06-27 15:19:45
HD Request # 7 - Daily download COMPLETE for ^AUDUSD. Completion time: 0s | 2014-06-27 15:19:45

[2014-06-27 18:01:05]
Sierra Chart Engineering - Posts: 104368
You are not using the correct symbols.

You need to remove the ^ character from the beginning of the Forex symbol. This can be done for each chart through Chart >> Chart Settings >> Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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