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Date/Time: Sun, 25 May 2025 17:58:44 +0000



Futures DOM Data Stops working after I log in using 2nd Machine

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[2023-05-19 13:22:12]
User430009 - Posts: 1
Dear Support

I am experiencing issues with Sierra Chart when I log into a 2nd machine using fully paid and subscribed Data Feeds:

If I log into the first machine using: CQG Web AMI I receive DOM Futures data though Service Pack 11.

When I log into my 2nd machine using service settings: SC Data - All Services [data] the former service will stop working.

This issue has only started to occur as I previously I was able access futures data through service pack 11 concurrently.
[2023-05-19 20:59:47]
John - SC Support - Posts: 40015
It looks like you figured this out - that you need to have 2 systems selected for the data feeds. The information on this is here:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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