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Date/Time: Sat, 20 Apr 2024 11:22:10 +0000



Connecting Sierra Chart with Ritmic / APEX evaluation account.

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[2023-05-18 16:21:54]
Antonino De Rosa - Posts: 47
Dear SC Support Team,


I want to connect my APEX Evaluation account with Rithmic. But if I follow the instructions always appears the service connection error:

Connection error message from service:
Rithmic Direct - DTC Logon error received from server. Permission denied.

It`s possible to use further my CQG Denali with APEX unstead of Ritmic ?

Many thanks in advance
Nino
[2023-05-18 18:13:02]
Sierra_Chart Engineering - Posts: 14017
Regarding the permission denied error, refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure

You do need to use Rithmic when connecting to apex.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-05-18 18:21:33]
Antonino De Rosa - Posts: 47
Dear SC Engineering Team,

since I have canceled the credentials in the fields of historical Data Username and PW it runs and is in function see attached file.
What can I do for getting also historical data ? Many thanks in advance
imageSC DTC.PNG / V - Attached On 2023-05-18 18:20:20 UTC - Size: 25.14 KB - 90 views
Attachment Deleted.
[2023-05-18 18:48:57]
Sierra_Chart Engineering - Posts: 14017
Both the historical and real-time data will come from the Denali Data Feed which you would definitely want. For more information, refer to:


Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-18 18:51:33

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