Support Board
Date/Time: Wed, 05 Nov 2025 06:25:50 +0000
Would I still need to reconnect once a month?
View Count: 636
| [2023-05-17 02:00:30] |
| Jack Tops - Posts: 2 |
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If I have package 12 with the Denali feed and I get the CME nonprofessional with market depth, would I still need to connect to my broker once a month to get LIVE data?
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| [2023-05-17 04:00:32] |
| Tony - Posts: 640 |
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I am pretty sure only when you open a brokerage account with Teton data, then you don't need to connect to live once a month, just be aware that one broker could have multiple choices, i.e. EdgeClear has Rithmic, CQG and Teton.
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| [2023-05-17 13:45:45] |
| John - SC Support - Posts: 42772 |
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If you are not staying connected to that live account, then yes - you will need to make that connection at least once a month in order to update your verification date for your non-professional status. You can view the "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-18 19:35:05] |
| Sierra_Chart Engineering - Posts: 21315 |
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Yes this is true in the case of Teton: I am pretty sure only when you open a brokerage account with Teton data, then you don't need to connect to live once a month,
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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