Login Page - Create Account

Support Board


Date/Time: Sat, 28 Mar 2026 22:20:11 +0000



[Programming Help] - I can´t see the number of orders in the DOM in replay mode

View Count: 498

[2023-05-15 22:38:52]
User368477 - Posts: 2
I can“t see the number of orders in the DOM in replay mode, I am in a demo account, but I think I am doing something wrong. Please if anyone could help me. (I dont know how to send you a image)
Attachment Deleted.
imageCaptura de pantalla 2023-05-16 003103.png / V - Attached On 2023-05-15 22:36:22 UTC - Size: 66.87 KB - 133 views
imageCaptura de pantalla 2023-05-16 001341.png / V - Attached On 2023-05-15 22:36:32 UTC - Size: 79.01 KB - 135 views
[2023-05-16 13:55:33]
John - SC Support - Posts: 45341
The issue is that you have not "Activated" your trial, so you are limited in what you can do and see. Refer to the information here:
Sierra Chart Trial Account

We have activated the trial for your account, so you should be good now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-05-16 19:54:35]
User368477 - Posts: 2
Sorry for bothering you again, but, I still having the same problem, and I tried to activated my trial again, still no working
imageCaptura de pantalla 2023-05-16 215408.png / V - Attached On 2023-05-16 19:54:31 UTC - Size: 105.92 KB - 126 views
[2023-05-16 20:58:24]
John - SC Support - Posts: 45341
Refer to the following for replaying a Trade DOM:
Replaying Charts: Replaying Trade DOM Windows

And also refer to the section right below this for how to replay Market Depth data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account