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Date/Time: Thu, 18 Jul 2024 04:35:06 +0000

Charts not coming up

View Count: 235

[2023-05-03 12:40:59]
User528524 - Posts: 9
Hello I am having issues with some of chart in chartbook. I had the charts across 2 monitors I leave for a while and computers go into sleep but when I wake computer up the charts that where on main display are still there but then I press the chart I want to load on second monitor and when I click on then nothing happens. Please can you help resolve
Regard James
[2023-05-03 12:49:53]
Sierra_Chart Engineering - Posts: 15496
This is very hard for us to understand from our perspective of reading a text message. We do not know what is meant by "nothing happens".

If you have an unusual problem after sleep we recommend restarting Sierra Chart (Not to imply the problem is with Sierra Chart, it could not be), and then if you still have an issue restarting your computer. And we recommend not using sleep.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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