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Date/Time: Tue, 23 Jul 2024 23:27:12 +0000



AMP / Teton Funds Not Appearing In SierraChart

View Count: 256

[2023-05-03 12:02:20]
User261655 - Posts: 22
Hi, I deposited some money into my AMP / Teton account. The money shows up on my AMP statement and on the AMP website, but not in my Sierra Chart platform, thus I can't trade with it.

I called AMP's trading desk and they said that I should contact SierraChart.

"They provide their own support" the guy at AMP told me.

So I am contacting you, b/c that's what they said to do.

Thanks!

Note: I initially submitted this issue via your "Contact" page, but perhaps it belongs here instead?
[2023-05-03 12:07:20]
Sierra_Chart Engineering - Posts: 15556
AMP contacted us about this and we explained the technical reason why this has occurred. And they will get this resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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