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Date/Time: Thu, 18 Jul 2024 04:19:59 +0000



[Locked] - **** What to do if you do Not have Real time US Equities Today! ****

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[2023-05-01 12:43:23]
Sierra_Chart Engineering - Posts: 15496
Follow the instructions here:
Discontinuing of Old Sierra Chart/Barchart Exchange Data Feed | Replacement Data Feeds! | Post: 345961

Let us know if you need help by posting directly in this thread. We will help you but most importantly complete the agreements first:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_STOCKS

We cannot help you if you do not complete the agreements.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-01 12:46:51
[2023-05-11 17:14:21]
Sierra_Chart Engineering - Posts: 15496
Delayed streaming data is now available for the US Equities Consolidated Tape data feed.

You just simply need to update Sierra Chart to the current version:
Software Download: Fast Update

This is supported in version 2502 and higher.

Either of these symbol formats can be used:
AAPL
AAPL-USCT

You can access this data when the Global Settings >> Data/Trade Service Settings >> Current Selected Service in Sierra Chart is set to SC Data-All Services or any of the Trading services.


Regarding the packet loss issue, that still is an ongoing issue affecting NYSE and AMEX stocks on some multicast groups. The percent lost can go up to as high as 3% for some symbols which we did see yesterday. Not more than 1.5% today.

We are replacing the historical data, overnight with the complete data. We do apologize for the issue. It will be resolved this coming week.

Not all symbols are affected. Only some of them. For example the symbol SPY has a packet loss of about .2% today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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