Support Board
Date/Time: Wed, 05 Nov 2025 04:07:59 +0000
Problem of downloading data again
View Count: 513
| [2023-04-29 03:17:48] |
| User113238 - Posts: 16 |
|
https://www.sierrachart.com/image.php?Image=1682738154208.png
|
| [2023-04-29 07:33:14] |
| Sierra_Chart Engineering - Posts: 21315 |
|
Refer to: Important Technical Notice: Very Limited Historical US Stock Data or No Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-29 11:56:07] |
| User113238 - Posts: 16 |
|
The problem is solved. Thanks.
|
| [2023-05-09 12:44:08] |
| User113238 - Posts: 16 |
|
The downloaded $INX intraday data ended on 5/4. The data for the most recent two days (5/5, 5/8) are missing. Please help me to solve the problem. Thanks.
|
| [2023-05-09 14:52:45] |
| Sierra_Chart Engineering - Posts: 21315 |
|
This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings However, you are not going to receive real-time data. Only end of day data and delayed data which does not update. For real-time cash indexes use our replacement NASDAQ global indexes data feed: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#NASDAQGlobalIndexDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-09 14:53:09
|
| [2023-05-09 20:35:08] |
| User113238 - Posts: 16 |
|
I followed the steps but the $INX data ended at the close of yesterday (5/8), not today (5/9) after the market closed. Other symbols work fine.
|
| [2023-05-11 20:54:39] |
| Sierra_Chart Engineering - Posts: 21315 |
|
Yes that makes sense because those cash indices are end of day delayed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: