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Date/Time: Fri, 19 Apr 2024 16:03:15 +0000



Your new version 969 not working

View Count: 1959

[2013-05-02 13:10:19]
raja - Posts: 20
It is corrupted

pls check

bala
[2013-05-02 16:07:48]
Sierra Chart Engineering - Posts: 104368
Please describe the specific problem you are having.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-02 16:14:50]
Sierra Chart - Max - Posts: 5590
From email:

It keeps hanging

also when you change symbol on a chart - it keeps loading
in a circular fashion - never ends

Sierra Chart Support
[2013-05-02 16:34:35]
Sierra Chart Engineering - Posts: 104368
1. Not sure what is meant by "Hanging". Please be more descriptive.

2. For the reloading problem, we will need to test your Chartbook you are using. Please provide it by following these steps here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile

3. For now go back to a prior version. Follow the instructions here:
http://www.sierrachart.com/index.php?l=doc/download.php#Downgrading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-02 17:05:15
[2013-05-02 20:25:44]
Sierra Chart Engineering - Posts: 104368
2. Below is the reason for the reloading problem. This is from the version 964 Release notes:
If an ACSIL (Advanced Custom Study Interface and Language) study function you are using makes a call to an sc. function that takes a copy of a Date-Time ( SCDateTime) type or returns one, then you will need to recompile and build a new DLL on this version or higher. Otherwise, there could be unexpected problems with the calling of these functions. If you did not develop the custom study, then you will need to contact the developer of it about this.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-02 20:27:12
[2013-05-02 20:42:38]
Sierra Chart Engineering - Posts: 104368
1. This "hanging" problem is also due to the reason we give in post #5. You will need to recompile custom studies you are using, on the newer versions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-02 20:43:16

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